2/10 Terrible
Toni L.
28 February 2020
Liked: Check-in, communication
Disliked: Cleanliness, location, listing accuracy
RENTERS BEWARE - UNTRUTHFUL LISTING & PICTURES
The pool and community center pictures in the listing are from The Grande Palms Hotel outside the gate. You do not have access. There is no Exercise center unless you go outside the gate and pay for it.
There is no king bed in the master bedroom as listed. Queen only.
The house was listed as being on private cul de sac. It is the very first corner house entering the development and the back yard and patio are completely open to the road, which happens to be the main entry to the development so there are constant cars and no privacy.
Most of the vertical blinds are dirty and broken and cannot be closed all the way. When cars come down the road the headlights shine into the windows.
The master bedroom curtains kept falling down. So the owner completely took them down and threw in a closet rather than repairing. With broken blinds there was no way to block out the light at night on one side.
The TV in one of the bedrooms is very old and doesn’t work because there is no direct TV box.
Door to the patio has a broken screen.
The Inside of the glass sliding door track is filthy.
The chairs on the patio are meant to have cushions on both seats and backs. There are only thin ones on the seats and therefore not comfortable. If you sit there your back is against slats.
We were advised we that we would get a scanner decal to get through the gate. You don't. It can take 10-20 minutes to get through as every visitor had to submit a driver’s license and be verified with the address. Since EVERYTHING is outside the gate you spend a lot of time in line.
The ocean is not close by. It is at least 45 minutes in terrible traffic (Ft Lauderdale) and there are no beach towels, chairs, etc.
We complained about the house being dirty when we got there. We noticed that the dirt under the bed (complained about in a former 1 star review) was still there even though there had been another renter there since that review. Owner sent out a housekeeper but only surface dusting and cleaning under the bed was done, Many of the closets and drawers are filled with owner decorations so not useable. And the drawers that were open had to be wiped out because they were dirty. While we were there we noticed it wa dirty on top of ceiling fans, light fixtures, under sinks, etc. Owner claims that the house has had deep cleaning on a regular basis. Find it hard to believe.
Toni L.
Stayed 27 nights in Feb 2020
