Buller Street is a HOT SPOT for holiday makers and this bach is located in ...
Check-in: 2:00 pm
Check-out: 10:00 am
Minimum age of primary renter:18
Disappointed asthmatics beware
We don’t mind old, but we do mind broken and dirty, this who property needs a major makeover. The couches are disgusting, I would not sit on them, when it rained it leaks and smells of mould and the bathroom is revolting. Kitchen utensil had dried food stuck to them. Under the beds where thick with dust... tiles broken, front door broken, fridge shelves broken , asthmatics beware. Upstairs Carpet is a trip hazard and stinks. Sad to have spent our hard earned money on this place, this is my first ever bad review and wish I had asked to be moved
We spent as much time away from the property as possible which is a shame as the location is beautiful
Thanks for passing on your feedback. I will get my team straight on to these issues. I am very surprised that it wasn't clean as our cleaners are excellent and we also carry out inspections prior to guests arrival. As mentioned in the listing, this is a real kiwi bach, so no frills but is located in one of the very best locations in New Plymouth that you will find and has been priced accordingly compared to other holiday houses in the same area. I will also contact the owner to get them to address any maintenance issues.
the lady that came to check up on how many were staying was a bit of an invasion of privacy...
place was nice, needed a bit of basic maintenance, lady coming and saying she wanted to come in and find a lost library book i felt was a bit off and guests should be able to enjoy the property in peace, although i we do appreciate you want to know how many staying this should be obvious by amount of beds slept in. family and friends pooping in for a cuppa shouldn't be an issue
Thanks for your review. I can assure you it was not one of my team that went to the property. That seems very strange indeed. The only thing I can think of is that a previous guest turned up without our knowledge and had left the book behind. My apologies, I am not happy about that, as it is our priority to ensure that guests have privacy though out there stay. Kind Regards Jo
Travel Agent Booking
I didn't stay at the property myself as I am a travel agent who booked on behalf of my clients. But I found John to be incredible helpful and quick to respond. My clients enjoyed their stay too, would book again.
As close to right on the beach as it gets. Amazing location, sea views amd handy to central New Plymouth.
The house is clean and well presented.
Enjoyed our time amd recommend this beach bach.