4/10 Poor
Leona N.
7 August 2023
Liked: Check-in, location, listing accuracy
Disliked: Communication
Unimaginable
The property is okay for the visit but I was not happy. I am humiliated by the treatment I received after I checked out. I was charged $125.00 for all 4 bath towels and 2 wash clothes on the property that they alleged that were missing which I and my children never touched or used because we carry all our own towels and bedding due to the sensitivity of detergents and washings chemicals. I tried for 3 days to contact the property manager to dispute the charge and eventually got hold of him on the phone after I have send several messages and reported to vrbo. He apologized that they found the towels unused exactly where they placed them. He stated that he would remove the charge and fix the invoice. This is 2 weeks since we checked out, and that charge of $125.00 is still showing that I am owing them which I am not. So be careful when you use their property you might end up at the end being labeled as a thief.
Leona N.
Stayed 5 nights in Jul 2023