6/10 Okay
Remi V.
10 April 2024
Liked: Cleanliness, check-in, location
Disliked: Communication
Nice complex, fine appartment, but horrible swimming pool rules
Having known the swimming pool rules, we would have NOT BOOKED this appartment. The complex in which the appartment is located is very nice and it is tranquile. Very green with beautiful gardens. The terraces of the appartments are much more private that we thought, which is nice. Unfortunately the terrace lacked an umbrella, so in the mid afternoon did not have any shade. Also airconditioning would have been nice. Otherwise it is simple, but spacious and fine. However we need to discuss the swimming pool rules. We traveled with two kids (5 and 8), who love to swim and play in the pool. But for some reason, which we still do not understand, the swimmingpool rules are extremely strickt ánd enforced by swimming guards. There is no diving or jumping allowed, no toys, inflatables, balls , and in summary: no playing in or around the pool(s). And our kids are not wild nor loud, it is simply not allowed at all. The pool is huge and deep, and there are no safety issues that could explain the rules. Even the swimming guards and the complex manager did not know why the rules are as they are. They simply exist and no-one questions them. This was a HUGE disappointment for our kids, and as a results we hardly used the pools themselfs (though the sunbeds are nice). Since a good pool very important for us during our holiday, we would not have come here had we known -dispite the fact that otherwise the complex is very nice, and it is located on a very good spot on the island. TU1 Fer13nhaus, the renter, is unreachable if you need help., or at all for that matter. For full disclosure: There is a baby pool, this has the same rules, but they are less stricktly enforced. But because it is so shallow and small, it is unsuitable for kids that are a bit older and also does not allow for the type of play that kids of that age typically engage. Oh yeah, and a swimming cap is obligated. Not a big deal, but good to know.
Remi V.
Stayed 7 nights in Jul 2021