4/10 Poor
Landon R.
14 March 2024
Liked: Location
Disliked: Cleanliness, communication, listing accuracy
Not as advertised
We booked two 2-bedroom suites in late February. We checked in and found out that one of the rooms was actually one bed and a pull out couch. None of the bedding had fitted sheets. When we asked for a blanket for the pull out couch we were told there were none available. The next day we asked again and were given a blanket. The bathroom in one of the units had three leaks, causing a constant pooling of water on the bathroom floor. The front desk representatives said we could not switch rooms since everything was completely full. The "breakfast" is a bag with granola bars, juice and chips and if there are none available when you stop at the front desk you cannot use two the next day. After checking out and looking up reviews, we discovered many many reports of bed bugs, which explains why the property moved their booking to VRBO and why they had no fitted sheets or blankets. Had we discovered this before checking in we would have moved hotels.
Landon R.
Stayed 4 nights in Feb 2024