4/10 Poor
Ryan and Dani D., Austin, TX, USA
14 March 2024
Liked: Cleanliness, check-in
Disliked: Communication, location, listing accuracy
Not walking distance to the beach
I am aware of the implications of a negative review and was hesitant at first. The house is fine but we booked it solely based on the description that stated the property was a 15 minute walk to the beach. That is a lie; it is a 2 hour and 11 minute walk to the beach. We packed accordingly which meant a specific stroller-wagon to schlep all of our stuff the the beach. I literally got a brand new car the day before our trip and promised my husband we would be able to walk to the beach and keep the car sand free based on the description which clearly stated was a 15-minute walk to Rockport Beach Park. When I reached out to the property manager she replied that Rockport Beach Park was definitely not walking distance from the property and I included screenshots of her listing that clearly stated otherwise. She clearly didn’t understand or realize the situation because she doubled down and reiterated it wasn’t walking distance and instead said I could park on the beach. My entire plan in renting this home was to be able to walk to the beach with the giant stroller wagon I packed just for this situation and never have to take the car. Instead I have a brand new car full of sand and will have to pay hundreds of dollars to have it detailed. I have screenshots of the listing saying the home is a 16 minute walk to Rockport Beach Park which is why we chose to book this home and I also have screenshots of the property manager saying the home is absolutely not walking distance at all.
Ryan and Dani D.
Stayed 4 nights in Mar 2024
