2/10 Terrible
Amy M.
14 May 2024
Disliked: Cleanliness, check-in, communication, location, listing accuracy
Spiders INSIDE everywhere & Terrible Customer Service
We have rented through VRBO for years & in many states & have never encountered any real habitability issues until this property. We arrived late & were immediately greeted by a large spider on the front door. We had no idea what was in store, but no problem, we brushed it off & went in. It was hot & stuffy inside - not terrible or main issue but not welcoming. We went upstairs to put stuff in the primary bedroom & found a 2nd large brown spider - ON THE BED!! We got rid of it, go back downstairs to immediately find another (3rd) large spider on the living room wall!! It's getting gross, but still we are semi-ok. Everyone is exhausted & we start making something to eat & deciding which rooms we will use. We go in to the second bedroom my daughter plans to sleep in & find "silverfish" bugs crawling across the floor & yes - another (the 4th) large spider on the wall! We kill it, calm her down & proceed to move her into the 3rd bedroom where she & her brother will sleep...untill, you guessed it - we see ANOTHER large spider on that room wall too! The 5th spider in an hour! We had children & a pet with us so safety was an immediate concern. We tried communicating with the owner & they were slow to respond & inflexible in trying to create a reasonable resolution. We ended up leaving this spider property after only being there ~2 hours (& yes, finding more bugs in the dining area, unusable garage, & hair all over bathroom). The Owner/Property Manager has been terrible to work with.
Amy M.
Stayed 3 nights in May 2024