Coastal Holiday Homes
About Coastal Holiday Homes
Hello we would like to introduce ourselves. We are Coastal Holiday Homes and are your local Holiday Managers for this property. Once you have made a booking, we will be in touch with you to finalize your booking. We will then Confirm Acceptance of your booking through HomeAway. We will then be able to provide directions, address and key location to the property you have booked.
Please consider the following guidelines when booking this property:
100% refund if canceled at least 60 days before arrival date. 50% refund if canceled at least 30 days before arrival date.
No love found here
This house was very hard to find. The directions were poor as the house is nearer to tutukaka than Matapouri. The sign is directed to people coming from the north but we came from the south and it was scarcely visible and hidden by weeds. the drive was impossible to access by our rav 4, using the directions supplied. We removed the stump and pot plant covering the loop road and took that, despite instructions saying not to. The bathroom was underneath the house and no light was available to access the stairs, which were slippery in the rain with no rail to prevent you slipping off the first landing. There was no spouting to protect you from rain coming off the roof as you walked down. The shower drain was blocked, so the first night our bathmat got totally saturated as it overflowed. There were light bulbs out,a broken switch and a plug not going. The place was dim and depressing, We could not read, the light was so poor. Would not recomend this place to anyone.
Thank you for your feedback.
We are sorry you found navigation to the property difficult. It is a county property which is part of its charm tho country property is not highly sign posted like city property. Admittedly no previous guests have had difficulty with map or driveway. Responding to other details, there is a wooden rail down to the shower area admittedly not ideal in the rain ( we did inform of outside stairs to shower room) . There are sensor lights in all outside areas - we apologize if they were not turned on or malfunctioned . We did find 1 of 4 bulbs out.
The shower strainer was not cleared so we apologize as drainage was slow- which has been rectified.
As stated it is a country studio cabin - as such entails less conveniences however has the benefits of privacy and natural surroundings which appeal to most who book for this reason. We also feel the price reflects this.
The Bush was lovely
The accommodation was a bit more rustic than we had anticipated.
The bed was very comfortable but the hand rail down to the bathroom could be improved.
Thanks you for coming to stay with us we would love to host you in the future.