2 Bedrooms, 1 Bath, Sleeps 4
100% refund if canceled at least 60 days before arrival date. 50% refund if canceled at least 30 days before arrival date.
Security bond withheld
The property manager was very unhelpful.
The vacation rental was very dirty.
I was very unhappy with the location.
I was very dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
A so-called "security bond" of NZD 250 was unfairly held during my rental and there is no sign of returning to me despite my check out more than 3 weeks ago.
Thankyou for the feedback Cheuk. Security bonds are common practice in property rental, acting as a safety net against damage, ensuring that the properties are left in the same well-looked after condition upon departure as the guest finds it on arrival. In reference to your security deposit in particular, our records show that you departed the property on the 13th of December, and your security deposit was refunded on the 17th of December, following a departure inspection and report. We would advise you check your card transactions, as refunds only take up to 5 days to process. Kind Regards, Goodstays.