You won’t get lost with us, as we provide you with a custom map where all the important tourist attractions, supermarkets, as well as a selected number of recommended restaurants and bars are clearly indicated. The location of your apartment is also clearly marked and we have included some tips which will allow you to experience and enjoy the city like a local.
We follow an anti-Covid cleaning and sanitation protocol with specific products and the apartment is sealed after each cleaning. We care about our health and that of our guests.
The check-in will be done on site with our multilingual and highly trained staff who will show you everything you need to know about the apartment, explain the map to guide you in the city and will remain at your disposal during your stay and until your check-in. -out.
We are available for check-in between 15:00 and 22:00 with the possibility of arranging a late check-in when necessary.
Check-out is expected before 10:00. To facilitate the stay of our guests in Florence, we have thought of a luggage storage service, both before check-in starting from 12:00 and after check-out from 10:00 until midnight.
Furthermore, to ensure the comfort and safety of our guests, we have a 24-hour assistance service available.