Owners could have been more helpful/customer focussed with TV problem when we contacted them - the neighbours ended up helping us sort it. As paying customers, we felt we didn't deserve the negative and dismissive attitude we received. Strongly recommend owners fumigate the property regularly to cull the out-of-control spider population and check all facilities like BBQ and stove are clean before next customers arrive.
TV a recent replacement & no technician to install new TV aerial before Christmas. As a consequence TV, Freeview & DVD player were not in sync. Written instructions left how to use TV & not to alter settings. Instructions not being followed resulted in TV reception dissappearing. Despite trying to resolve over the phone no joy, suggested asking the neighbours for help. Bach is situated in country there will be spiders, bach cleaned/despidered day prior to rental. BBQ oversight & apologised.