About franll636
franll636 profile pic

Member since May 2009


411 items of feedback

  • Always good.

    joly742 100%|2x Feb 2015

  • Very professional and helpful

    BarbaraWe2 new member Feb 2015

  • Easy to deal with.

    FionaKn3 100%|2x Jan 2015

  • Requests were answered quickly and remedied effectively.

    SallyM20 new member Jan 2015

  • Fran was excellent to deal with, our stay went without a hitch.

    KevinSul1 100%|1x Jan 2015

  • Easy to contact and responsive to emails and texts.

    rachrd487 100%|6x Jan 2015

  • I had no problem dealing with my original booking, but when the company structure changed, I did have some issues - these were later resolved The sleepout which formed another double bedroom has no curtains which was definitely a negative

    NickiKi1 100%|1x Jan 2015

  • Fran was very good to deal with. Responded quickly to any questions we had.

    pannas326 100%|1x Jan 2015

  • We had issues with payment as we are overseas. We paid in full the requested NZ amount but the members bank took another fee and we were asked to pay this when we arrived. Little communication - when we tried to book for a longer period we discovered the property managers had changed - we had not been informed of change of managers or key pick up location change.

    Shellbell new member Jan 2015

  • Dealing with Property manager was fine. Bachcare's management of business hand over was less than ideal. Information provided was complicated and terms were not aligned with what we had originally signed up.

    SaskiaV6 new member Jan 2015