Hi ToddMo12 - Thanks for your feedback. I can assure you that this is not a standard response from Bachcare. It was a simple human error in this instance and we wouldn't dream of pulling anything misleading like that! We do what we do to help people find their happy place and have a great holiday experience, and hope that this won't affect you booking with us directly through Bachcare.co.nz or through Bookabach in the future! P.S. glad to see you enjoyed the house :) Many thanks, Phoebe
Great little lockwood style cottage to stay. The amenities were excellent and the overall experience was fantastic. We stayed with two other couples (6 persons total) and it was easily big enough. the spa was a welcome treat for the aches and pains after along day up the ski hill and it was a 5 minute walk to the powder keg pub for a great feed. Few little things like for 6 people the cookware was a bit small (pots pans oven dishes etc). Overall highly recommended and we will be back .
Hi SKOOME, thanks for your helpful feedback. I really appreciate you taking the time, and have forwarded your suggestions onto the team. It's great to hear you had a good time and were able to use the spa to soak those tired muscles - must be the best feeling after a day up the mountain! We will see you back again next time! Phoebe
Hi rowawn95, thanks for your feedback. Great to hear you enjoyed our service and the apartment! As a part of a larger apartment building, unfortunately we can't control the service received at reception, but I hope this doesn't affect you staying with us again - we'd love to have you back at any of our properties around New Zealand! Cheers, Phoebe