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Member since May 2006

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4211 items of feedback

  • Excellent, quick communication.

    KarlJ579 new member Sep 2017

  • So easy to deal with, highly recommended

    Zapatasnz 100%|1x Sep 2017

    Thanks for your kind words Zapatasnz!

    Bachcare 97%|4117x

  • Bachcare we're awesome! We needed a place to stay urgently and they were very accommodating. They provided linen on our request and at the last minute and we're helpful throughout the stay until we left. Great service!

    KristinRo4 100%|3x Sep 2017

    Thanks for your review KristinRo4, we're glad to hear we could accomodate your needs at the last minute. Hope to have you stay at one of our holiday homes around New Zealand again in the future! Cheers, Phoebe

    Bachcare 97%|4117x

  • They were very helpful although they did initially send us the wrong email detailing we would not get our bond back due to uncleanliness, when we hadn't even stayed at the bach yet. This made me believe this is Bookabach's standard response to get more revenue coming in.

    ToddMo12 new member Sep 2017

    Hi ToddMo12 - Thanks for your feedback. I can assure you that this is not a standard response from Bachcare. It was a simple human error in this instance and we wouldn't dream of pulling anything misleading like that! We do what we do to help people find their happy place and have a great holiday experience, and hope that this won't affect you booking with us directly through Bachcare.co.nz or through Bookabach in the future! P.S. glad to see you enjoyed the house :) Many thanks, Phoebe

    Bachcare 97%|4117x

  • Very efficient, an good communication

    ChrisWi20 100%|7x Sep 2017

    Thanks for your review ChrisWi20 - hope to see you back again! Phoebe

    Bachcare 97%|4117x

  • Good

    RichaKh1 new member Sep 2017

  • Great little lockwood style cottage to stay. The amenities were excellent and the overall experience was fantastic. We stayed with two other couples (6 persons total) and it was easily big enough. the spa was a welcome treat for the aches and pains after along day up the ski hill and it was a 5 minute walk to the powder keg pub for a great feed. Few little things like for 6 people the cookware was a bit small (pots pans oven dishes etc). Overall highly recommended and we will be back .

    SKOOME 100%|1x Sep 2017

    Hi SKOOME, thanks for your helpful feedback. I really appreciate you taking the time, and have forwarded your suggestions onto the team. It's great to hear you had a good time and were able to use the spa to soak those tired muscles - must be the best feeling after a day up the mountain! We will see you back again next time! Phoebe

    Bachcare 97%|4117x

  • Bachcare and the apartment itself were awesome - shame about the reception lady at the actual property

    rowawn95 100%|2x Sep 2017

    Hi rowawn95, thanks for your feedback. Great to hear you enjoyed our service and the apartment! As a part of a larger apartment building, unfortunately we can't control the service received at reception, but I hope this doesn't affect you staying with us again - we'd love to have you back at any of our properties around New Zealand! Cheers, Phoebe

    Bachcare 97%|4117x

  • awesome experience, highly recommended.

    Te_Wehi Sep 2017

    Thanks for your kind review Te_Wehi. See you next time!

    Bachcare 97%|4117x

  • Easy and prompt and friendly

    rachan687 100%|1x Sep 2017

    Thanks for your feedback rachan687, we'd love to have you back again soon! Phoebe

    Bachcare 97%|4117x