Explained to Alan that the place was filthy, we started cleaning it as the cleaner could not get there until the morning. Alan said since we had started cleaning it he would cancel cleaner and refund cleaning expense of 70. We spent a combined 6 hours cleaning the propoerty, it had cob webs and dead flies and insects everywhere. even cleaned the cob webs off the outside of the house. Got a very rude email from Alan when we advised what we did. Would not deal with him again.