Once we could understand our way in the bookings area it was ok, but it is not simple. A worry to us was that the house is not what a person would expect for a self catering farm stay. Pictures look good but they are not a true picture of the unit. Particularly when you arrive at the destination and the sign on the fence reads, back Packer Accommodation. Shame on, Book a Batch for false advertising and for obviously not checking the properties they handle.