About claiay963
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Member since Feb 2008

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27 items of feedback

  • We had an amazing weekend. The house is stunning. We loved it and none of us wanted to leave . Claire was fantastic - lots of great suggestions for things to do. Thanks so much

    JanC4813 new member Dec 2018

  • Not the easiest to deal with. A lot of unnecessary back and forth messages about the rules of the house.

    kyliedyers new member Nov 2018

    The work group were disjointed and disorganised in their communication. The staff member who booked the weekend first said it was a training workshop. Two months down the track, the manager said it was a social club outing that staff had saved all year for. As the owner of a luxury property, I was understandably nervous about 10 young adults heading to my house for what appeared to be a staff party. A lot of the 'unnecessary' was caused by their delays and mixed messages.

    claiay963 96%|26x

  • Claire was great to deal with - even advised on outdoor fire playing up but arranged alternative outdoor heater - very professional

    NigelRa9 100%|2x Oct 2018

  • Claire was quick with her responses and always very pleasant

    PeterRo9 100%|13x Apr 2018

  • Claire maintains this exceptional property to a very high standard.

    MurrayF6 100%|1x Mar 2018

  • Claire loves her property. It is beautifully maintained and she rightly expects it to be well looked after by her guests. Comms are friendly, clear and timely

    DanielLund 100%|2x Dec 2017

  • The owner Claire is lovely to deal with. She made us feal like we had a new internet friend while we arranged payments and access. Communication was easy and through - never a missunderstanding.

    rrthayer 100%|1x Nov 2017

  • Great escape for my 30th birthday, fantastic hidden accomadation on Waiheke, stunning view and amazing pool at the property! Everyone has an unforgettable memory there, and thanks Lenka and Claire for taking such a good care with the Bach, this has given us the remarkable experience. We hope to see you again in the future.

    Johnny Lee 100%|1x Nov 2017

  • From the initial booking to the end was a delightful experience, very prompt communication, informative, detailed and straightforward it was a pleasure to not only stay in the beautiful home but to deal with an organised owner who provided clear instructions and we didn't have to ask any questions at all, because Claire had it all covered. 5+ service for sure

    MeliameT 100%|1x Oct 2017

  • Claire was a delight to deal with and her communication was helpful, clear, and easy to follow.

    Kim_E_M 100%|4x Sep 2017