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Nice modern feel, lovely staff and great location. Only small negative was that the cleaning during the stay was very thorough e.g. bathroom not swept, bathroom bin not fully emptied

Franklin St Quest has everything you could want, central to be able to walk everywhere or catch the free buses and trams. The Intercity bus station is directly over the road. We were a group of senior ladies and could all get together for our outings with seating in the lobby. The pantry is a great idea too

Spacious apartment in a good location close to the CBD and the markets, and transport. Well equipped with washing machine etc.

Great location with easy access to the free city bus service. Nice and quiet and close to great restaurants.

This is a nice apartment block in a great location only minutes to shops, restaurants and the beach. Apartment itself was big and spacious but maybe a bit lacking in furniture so it appears sparse. My one big downside was no free wifi which should be a given in everywhere you stay these days, not sure how I missed that when booking as I would never book a room without wifi. Also housekeeping issues where a bit disappointing as some days it was great and on other days no coffee sugar etc was left and carpet could have done with a shampoo and clean, also toiletries not always refilled and sometimes there was face clothes then there was only one and then none so that was not ideal. Other than that a good handy place to stay just lacking in a few details.

The rooms here are nice, spacious and with everything you need for a night or two. The real standout for us though was the customer service at front desk. Our follow-on tour was meant to collect us early in the morning from reception, but due to an administrative error we were left stranded. The staff on reception, Martin Wilson and Alison Baker, could not have been more helpful, making calls to the tour company, negotiating on our behalf and keeping us updated - including sourcing alternative transport for us to meet the tour further along the line. Also, on arrival we found we had no washing machine in our room, so we were given the key to another room to use the washer. Great stuff.