Docklands family rentals

Very helpful staff. Great spot for us.

Lovely views and well equipped. Shame they did such a bad job of pre-briefing their check-in process - it was very frustrating to arrive at a blank door with a numberpad and to have no way to get in to reception. Had to tailgate another resident when they showed up. Very sub-optimal for an upmarket stay like this. They were very apologetic when this iwas mentioned in their house survey but no mention of what should have happened or whether it is possible to gain entry without having to make a phone call (tougher and sometimes impossible for international travellers).

Everyone was extremely helpful. Was so nice to see happy faces on the way out in the morning & coming back in the evening. The housekeeping staff were very friendly & nothing was a problem, we needed more hangers & asked for extra pillows. They were bought in that day. Over all an outstanding 11 days!! Well done team, I fully recommend staying here.

Modern, comfortable and clean. We loved this hotel. From the very friendly and helpful check in to the wonderful service during our stay the staff were fantastic. Great location too. We will be back.

Was very close to tram stop making getting into the city easy. Very comfortable bed and good shower, had studio unit, but worked well for a short stay

Fantastic welcome by friendly reception team. Room was clean and spacious. The only issue was outside noise at night, but given we were close to cbd and Victoria Markets, it was a small price to pay for the convenient location.

Great central location. Probably the single beat feature. The apartments are a good size and quiet. The kitchenette is not very well equipped so dont expect it to be easy to prepare food here. We had a couple of issues during the stay which were handled fine by staff. Overall we were happy to have been here for the cost and location but it feels like the business is cutting corners a bit with maintenance and how the rooms are serviced which does detract from the experience.

Great location, clean, apartment was a good size with everything you need. Staff was helpful and polite. Will definitely come back to stay