Condo

Fabulous Luna Encantada Luxury F3 Penthouse-Susan Mattingly

Photo gallery for Fabulous Luna Encantada Luxury F3 Penthouse-Susan Mattingly

A resort with a swimming pool, beach, and ocean view.
A neatly made bed with a wooden headboard, a nightstand with a lamp, and a wall-mounted artwork.
A rooftop terrace with hammocks, seating areas, and a view of the ocean.
A spacious living area with a dining table and chairs, a sofa, and a ceiling fan.
A kitchen with brown cabinets, a granite countertop, a microwave, a stove, and three bar stools.

Reviews

9.8 out of 10
Exceptional

Highlights

  • On the beach
    A rare beachfront property in the area - enjoy direct access to the beach and sea.
  • Centrally-located
    You're never far from where you need to be with this convenient location.
  • Discover nearby landmarks
    Close to Quinta Avenida

Popular amenities

  • On beach
  • Shared communal pool
  • Arcade/game room
  • Air-conditioning
  • Refrigerator
  • Washing machine

Explore the area

View map
Playa Del Carmen, QROO
  • Place, Quinta Avenida
    ‪1 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪5 min walk‬
  • Place, Mamitas Beach
    ‪10 min walk‬

Rooms & beds

3 bedrooms (sleeps 6)

Guest

1 Queen Bed

Guest

1 Queen Bed

Master

1 King Bed

2 bathrooms

Guest Bath

Toilet · Shower only

Master Bath

Toilet · Shower only

Spaces

Kitchen
Dining area

Add dates for prices

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About the area

Playa del Carmen

Located in Downtown Playa del Carmen, a neighbourhood in Playa del Carmen, this condo is near theme parks and on the beach. The area's natural beauty can be seen at Playa del Carmen Main Beach and Playacar Beach, while Xplor Theme Park and Xcaret Eco Theme Park are popular area attractions. Xaman Ha Aviary and Temazcal Natura are also worth visiting. Discover the area's water adventures with jet skiing and kayaking nearby, or enjoy the great outdoors with cycling and hiking/biking trails.
Map
Playa Del Carmen, QROO

What's nearby

  • Quinta Avenida - 1 min walk - 0.1 km
  • Playa del Carmen Main Beach - 5 min walk - 0.5 km
  • Central Square - 8 min walk - 0.7 km
  • Mamitas Beach - 10 min walk - 0.8 km
  • Playacar Beach - 11 min walk - 1.0 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 50 min drive

Restaurants

  • ‪Karen's - ‬3 min walk
  • ‪Mercado 174 - ‬2 min walk
  • ‪Las Hijas De La Tostada - ‬3 min walk
  • ‪La Vagabunda® Centro - ‬2 min walk
  • ‪Carboncitos - ‬3 min walk

Frequently asked questions

Is Fabulous Luna Encantada Luxury F3 Penthouse-Susan Mattingly pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Fabulous Luna Encantada Luxury F3 Penthouse-Susan Mattingly?

As of 30 October 2026, prices found for a 1-night stay for 2 adults at Fabulous Luna Encantada Luxury F3 Penthouse-Susan Mattingly on 25 April 2027 start from NZ$2,224, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Fabulous Luna Encantada Luxury F3 Penthouse-Susan Mattingly?

On-site parking is available at the property.

What time is check-in at Fabulous Luna Encantada Luxury F3 Penthouse-Susan Mattingly?

Check-in begins at 4:00 PM.

What time is check-out at Fabulous Luna Encantada Luxury F3 Penthouse-Susan Mattingly?

Checkout is at 10:00 AM.

Where is Fabulous Luna Encantada Luxury F3 Penthouse-Susan Mattingly located?

Located in Downtown Playa del Carmen, this condo building is steps away from Frida Kahlo Museum and Quinta Avenida. Playa del Carmen Main Beach and Playa del Carmen Maritime Terminal are also within 10 minutes.

Reviews

9.8

Exceptional

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 27 out of 31 reviews
Rating 8 - Good. 4 out of 31 reviews
Rating 6 - Okay. 0 out of 31 reviews
Rating 4 - Poor. 0 out of 31 reviews
Rating 2 - Terrible. 0 out of 31 reviews

9.8/10

Cleanliness

8.0/10

Amenities

8.0/10

Property conditions & facilities

9.8/10

Check-in

9.4/10

Communication

10/10

Location

9.8/10

Listing accuracy

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, location, listing accuracy
Place was beautiful and staff very friendly. Had a couple issues that came up that wasn't the staffs fault and they resolved them for us very promptly (no warm water at first, coffee maker not working). Wouldn't hesitate to book here again if we find ourselves back in Playa Del Carmen.
Stayed 6 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, location, listing accuracy
Great location, nice apartment
Stayed 7 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great location

Great location, friendly staff and very clean.
Stayed 5 nights in Apr 2023
Verified review

10/10 Excellent

The property was every bit as nice as the pictures

The property was every bit as nice as the pictures, great location and the services we outstanding!
Stayed 9 nights in Mar 2018
Response from VrboOwner on 29 March 2020
We are so pleased you enjoyed your visit to Luna Encantada F3. We work hard to make your experience perfect. Please come visit us anytime! SUsan Mattingly Playa Luxury Rentals
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, location, listing accuracy

Beautiful

The location, condo and beach are all beautiful!
Stayed 4 nights in Feb 2020
Response from VrboOwner on 29 March 2020
Hi, Thank you for your kind review. We are so glad your stay was great. And that the condo , beach and location were all beautiful. Please come visit again anytime-we would love to host you. Susan Mattingly Playa Luxury Rentals
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, location, listing accuracy
Beautiful condo with super friendly and helpful staff. Also, location was amazing - Walking distance to everything. Wi-Fi was a little shoddy at times and TVs were difficult to use but everything else was perfect. Highly recommend.
Stayed 5 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, location, listing accuracy

Best Place in Playa Del Carmen!!

Great staff, private beach, great restaurant next door. Great security. No issues whatso ever! Will stay here again!!
Stayed 7 nights in Jun 2023
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, location, listing accuracy

Beautiful!

The condo is exactly as described. Incredible views and perfect location!!! Cheryl is very quick to respond. Would stay again!
Stayed 5 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, location, listing accuracy
Everything was great. All staff at the facility, including Edith, Victor, Luis, Benny, Arturo, and others were extremely nice and very helpful. We would return if going back to PDC.
Stayed 13 nights in Jul 2025
Response from VrboOwner on 16 August 2025
Thanks for your kind review. You were an awesome guest. Please come visit us again anytime. Susan mattingly Playa luxury rentals
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, location, listing accuracy

Perfect

Great place and responsive service/support from property manager
Stayed 3 nights in Jan 2020
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, location, listing accuracy

Excellent Get Away

We were there to celebrate Thanksgiving with our adult children. The unit had tons of room, clean and excellent location. We were worried about the noise since it was so close to 5th St and the Inti Bar but the unit was very quiet. Location to the beach, 5th St and everything you need was perfect. Already planning on returning in the next few months.
Stayed 5 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great Condo in Playa Del Carmen

Our family of five enjoyed our stay very much. The condo was very comfortable and clean. Edith the property manager is very attentive and full of local information, which she is very willing to share. Victor and the other security personnel also were very attentive and opened the security gate upon recognizing us coming in or out. We felt appreciated. There is plenty to do on Avenue 5, or day trips to Cozumel, cenotes or theme parks.
Stayed 5 nights in Jun 2025
Archival

10/10 Excellent

amazing 3 bedroom Carmen Del Playa Condo with a great rooftop patio

Beautiful 3 bedroom condo with an amazing rooftop patio with hammocks and cushioned benches & chairs. Everything worked great (AC, WIFI, filtered water also provided). Beach was nice and clean with great food and drink service on the beach from the restaurant next door. The staff sets up lounge chairs and umbrellas on the beach for guests.
Stayed 5 nights in Feb 2017
Response from VrboOwner on 29 March 2020
We are so glad you enjoyed your stay at Penthouse F3! The private rooftop "living room" is a great place to gather with family and friends. Please come back and stay again anytime. Susan Mattingly PlayaLuxury Rentals
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, location, listing accuracy

Awesome location with great staff.

This property was excellent with plenty of room for our family of 6. The beds were comfortable, kitchen was well stocked with cooking and storage containers, plenty of towels for bath and pool, cleaned the condo twice while there. The rooftop was great! Always breezy and 2 hammocks pretty much in the shade all day. We spent most our mornings and evenings there. I would definitely stay at this property again. My entire family age 13 to 52 loved it.
Stayed 6 nights in Jun 2022
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, location, listing accuracy

Lovely quiet condo but close to everything!

The condo as well as the check in process was as described and we had no problems. Everyone was very helpful Just a short walk to almost anything you could want. The freezer could have been colder as it took quite a while to freeze ice. The last day we had an issue with getting one of the safes open. Our passports were in there and when we called the gentleman said he would be there in 15 minutes. About two hours later he arrived and we weren't late for the ride to the airport, but we were a little worried.
Stayed 4 nights in Jul 2023
Verified review

8/10 Good

Liked: Cleanliness, location, listing accuracy
Disliked: Communication

Wonderful location and beautiful condo!

The condo and property are beautiful. We enjoyed our stay immensely. Abdias, the beach concierge, was friendly and very helpful. There were a few glitches. 1. We did not receive information from the manager on how to access the condo. When we arrived very late in the evening the front desk person had to call someone to get the door code for us. 2. The listing for the condo listed having laundry soap on site for the washer and dryer, but there was none there. Also, housekeeping services were listed but none ever showed up, which is ok, but when we needed to empty the garbage we didn't know what to do with the full bags. 3. There were no kitchen towels. I had to buy a few to use. We left them there for the next guest. 4. We ran out of drinking water and had buy more until a replacement came. Overall these were minor inconveniences, but I didn't know how to contact the manager to resolve them. We would definitely stay here again and encourage anyone else to do so!
Stayed 6 nights in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, location, listing accuracy

Excellent Staff

The staff was amazing. Front gate attendant was extremely friendly and helpful. When we arrived early he stored our bags in a locked room until check in time. Abdias & Edwin made the beach time the highlight of our stay. Abdias was extremely helpful and friendly, always quick to setup umbrellas and assist with anything we could need, and Edwin from INTI Beach Club kept the drinks flowing. We enjoyed getting to know them and appreciate the excellent service they provided. I would caution any family with young children to be careful with the rooftop lounge area. Because of the built in seating around the edge, it would be easy for a young child to climb up and over the edge. Because we were traveling with our young daughter, we unfortunately didn’t get to use this area as often as we hoped. Overall, it’s a very nice condo, in an excellent location, and the staff are amazing.
Stayed 3 nights in Apr 2022
Response from VrboOwner on 2 May 2022
Thank you so much for your great review. We are pleased you had a nice time. We try hard to make sure you have a great vacation. Please come visit anytime-we would be glad to have you return. Susan Mattingly Playa Luxury Rentals
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
We loved the property, although seaweed invasion going on (Mother Nature). Unit was very nice, only complaints… hall bathroom toilet needs some help, doesn’t flush well at all. The patio furniture is not comfortable and the glass on the coffee table is to big for table leaving sharp corners sticking out. Town and shopping so close that was nice. Do remember that you are in a foreign country and many do not speak English, or at least they say they don’t. Exchanging your money for pesos would be helpful. All in all it was a good stay and it was our first stay in Playa del Carmen and the first is always a little awkward but worth it. Thanks much
Stayed 6 nights in Apr 2022
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, location, listing accuracy

Perfect location, wonderful unit

While we had a few issues with this unit the owner/manager was extremely helpful and took care of everything. We loved the location, the unit was perfect for our family of 6
Stayed 7 nights in Dec 2020
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, location, listing accuracy

The perfect location in Playa

There is no better choice for a stay in Playa del Carmen. The spacious well- appointed condo was absolutely as we had hoped. We’re glad we paid for a Luna Encantada unit with a rooftop space. We loved the hammocks and the view was amazing. Having direct access to the beach with complimentary beach chairs and an umbrella if you want one is terrific. Plus service from two restaurants on either side of the property- it almost didn’t seem real. We felt very safe as there is a staffer at the front door gate who also watches the comings and goings from the garage. Great access to 5th Avenue but venturing a block or two away for restaurants is easy. We hope to come back - we can’t imagine staying anywhere else.
Stayed 5 nights in Mar 2020
Verified review

10/10 Excellent

Awesome views and perfect accommodations.

Great, well kept property and condo unit. Staff was very friendly and supportive. Felt like home away from home. We would go to this place again and again.
Stayed 7 nights in Jan 2019
Response from VrboOwner on 29 March 2020
We are so pleased you enjoyed Luna Encantada F3. We were glad to host you and are excited to have you return anytime. Thanks again Susan Mattingly Playa Luxury Rentals
Verified review

8/10 Good

Condo was perfect, very nice pool, great sandy beach, not ocean weeds were at a peak which covered t

Very good, great location, clean, friendly staff, quiet, walking distance to lots of shops and restaurants.
Stayed 7 nights in Mar 2018
Response from VrboOwner on 29 March 2020
Thanks so much for enjoying the comfort and location of Luna Encantada F3. Its a great 3rd floor penthouse and is quiet all the time. Please come enjoy all we have to offer. Susan Mattingly Playa Luxury Rentals
Archival

10/10 Excellent

Loved it!

Beautiful, clean, worth the stay!
Stayed 4 nights in Aug 2017
Response from VrboOwner on 29 March 2020
We are so pleased you enjoyed your stay in F3. Its a great penthouse right on the beach in town. Thanks for coming and we would be pleased to have you as our guest anytime. Thanks Susan Mattingly PlayaLuxury Rentals
Archival

10/10 Excellent

Amazing Beachfront Condo

Loved everything about staying in F3 at Luna Encantada. The 3 bedrooms are very comfortable and spacious. While we didn't cook the kitchen would be fantastic for anyone wanting to do so. The property management on site provided filtered water so that is a plus as well. One of the best parts of the condo is the rooftop deck with hammocks, seating and table, and a grill. After the sun has retreated from the beach and pool for the day you can always go up to the rooftop for a couple extra hours of sunlight. The beach was phenomenal as well. Walking the beach strip daily it's very noticeable that Luna has one of the best taken care of parts of the beach along the playa strip. There is staff that setups up beach chairs daily and will order drinks and food from restaurants next door. The location is also perfectly situated right on the beach but also just off 5th avenue for a quick walk to shopping and food in the evenings. Would definitely return to Luna Encantada and F3 in particular.
Archival

10/10 Excellent

Comfortable and beautiful

I was nervous to book a place I'd never seen, especially a condo where so many things could go wrong. We picked PDC as a spot to bring our two adult children and our 7 year old for all the obvious reasons. The question was: how do we all stay together? I obsessed over finding a three bedroom condo with a pool on the ocean. In fact I basically obsessed so much that places in my top 5 were getting rented. Luna Encantada looked great and we just decided to go for it. First, booking through Susan was basically booming through the US. It was a concern that we would show up and something wouldn't be right or there would be a bait and switch of some sort. But the booking was easy and simple and perfect. Second, the location of the condo right on the water is no joke. I'm typing on my phone from the balcony looking over the pool and listening to the waves. It seems like a small pool in the photos compared to the mega resorts but it's quite large and was perfect for our 7 year to run back and forth to the beach. The water is 3.5 feet deep all around. There are 17 people in the pool right now (most of the last two weeks there have been 0-4 people in the pool). We are one third of a block to 5th street and all restaurants and shops and about 3/10s of a mile to Walmart for all groceries. It's a 70 peso cab ride back with a full load. The staff at the condo is friendly. The AC blows cold. The Wifi is pretty strong (spotty at times). Some people complained about no American TV. We signed into our Netflix account on the smart TV on day 4 or 5 and that gave us some veg out time. The beds are all comfortable. Both bathrooms are great. This place is well worth the cost and I can't imagine staying anywhere else. In fact, I can't imagine vacationing anywhere else. I'm a little sad to be heading home at this point but I suppose we gotta get back to work to pay for the next trip, A couple of additional notes: 1) with our 7 year old we would probably get a ground floor room next time to walk out to the pool. 2) other than using the gas grill and a couple of times with the kids in the hammock we didn't use the penthouse deck that was so important to me. 3) there are several unrelated families here who seem to know each other from previous trips and I really like that. The 7 year old found another little girl to play with and, as that is one of our biggest challenges on vacation where adults want to just relax and she wants attention, that had been great.
Response from VrboOwner on 29 March 2020
SO GLAD YOU HAD A GREAT TRIP. PLEASE JOIN US AGAIN AT LUNA ENCANTADA. SUSAN, PLAYA LUXURY RENTALS
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