I booked this condo and because we paid a premium rate for it, we were expecting a luxurious rental. This was far from that in so many ways. We stayed 4 nights and ran into dirty messes the entire time. Given the rate, it was really inexcusable. And, ultimately, the condition of the unit was more than just an oversight during one cleaning. The condo hasn't been deep cleaned or kept up in some time. Examples of dirt that we found unacceptable:
1. Dirty sheets and duvet covers - sheets had stains and duvets weren't even cleaned and looked like they had blood spots on both beds
2. Found a pizza crust and hair spray cap on the bathroom floor - bathroom hadn't even been swept. Also a piece of broken glass in the corner and old dust around all edges. Hair on the floor in both bathrooms.
3. Broken door to deck; handle broken to get out onto deck. Also big picture in living room had broken glass, bleach spots on shower towels, food on carpet.
4. Dirty dishes. Had to clean pots before using. Found completely used/dirty wine glasses in cabinets.
5. Sink pipes did not drain in bathrooms. Gross dirty water would sit in the sink.
6. Some basics missing in the condo - no broom or dustpan for us to re-clean. No cutting board or measuring cups for cooking.
We did contact the owner when we first got in saying the condo was a bit dirty and worn. Clearly we should have been more assertive, since the owner's response initially was helpful but later not so much. We sent pictures to her. When arrived and there were only 3 spoons and 5 forks and they did bring silverware right away. The comments about the condo being dirty were not addressed as we would have hoped. We did not contact the owner the next day about the rest of the issues because we did not want to be disturbed. This place was a splurge for us and we were very disappointed. The owner would not refund any of the money because she said she didn't have time to rectify the situation. For the price we paid, it is very reasonable to expect clean out of the gate, not a big intervention in the middle of our stay and on our time/dollar. The owner would not negotiate some relief at all which was surprising given the condition of the condo. Would not recommend staying here.
Positives:
1. Excellent view
2. Good location (loud and party-hard atmosphere though)
3. Dishwasher and laundry soap provided, paper towels, coffee, sugar also there. No shampoo or soap provided but the owner informed us of that