6/10 Okay
Daniel N., Northern NV
3 January 2024
Liked: Cleanliness, check-in, location, listing accuracy
Disliked: Communication
Great location, problems onsite not corrected quickly
House is beautiful, location is as described and would recommend this rental. House was clean and accommodated all 10 of us easily. However, we did encounter some problems that were never corrected after being reported.
For instance, we never had hot water in showers or bathrooms - kitchen sink was hot, but only cold shower’s available- even after running water for twenty minutes- as told to do by property manager. Also had no WiFi entire stay. Was told that the WiFi code was in a binder by entry door- but we never found the binder and manager could not remember password without looking at binder. Manager not willing to reset code to accommodate not having binder available. Requested on-site assistance in locating binder and no one ever came. We ended up going into town to use restaurant WiFi.
We only had a partial roll of paper towels upon checkin, none in pantry, but manager did give us access to another roll from locked supply room. Much appreciated when cooking and keeping kitchen area clean.
Also, take hangers if you want some- none or very limited number available throughout all the bedrooms.
Patio was great- fire pit used and enjoyed.
Walk to river was easy and good directions so as to not trespass on neighbor’s property.
Had two friendly dogs come to visit- a treat for the kids.
Daniel N.
Stayed 2 nights in Dec 2023
