10/10 Excellent
Lindsey P.
23 February 2024
Liked: Cleanliness, check-in, communication, location, listing accuracy
Great Service and location!
We are so happy we selected this property, 5 stars all around! The location couldn't have been better, right on rainbow street near all the shops, restaurants, bars, etc. Since we were right where all the action is, it could be a little loud late into the night on the weekend but we had ear plugs so it wasn't an issue.
We also had a great experience with the property managers and the cleaning staff. I had reached out to the property managers through the chat feature multiple times prior to the trip and they were always quick to respond and provide helpful recommendations. While we were there, they also helped with quick response times when we had questions about check-in and check-out.
We also were lucky enough to interact with the woman cleaning the apartments both when we arrived and when leaving, as she was cleaning the other units in the building. She went out of her way to help us find a taxi when she could have easily said she was busy or didn't know.
The apartment was clean and as described. The only negative is if you aren't able to easily climb stairs, there is no elevator. Our group did not have a problem with this but if you aren't able to carry all of your luggage up three flights of stairs, take that into consideration.
We highly recommend this apartment and Iceland in general!!
Lindsey P.
Stayed 4 nights in Feb 2024