Costa Del Sol B3 - Updated Gulf Front Townhome, Complimentary Beach Service!

Thank you for sharing your feedback. We understand that the number of stairs can be a consideration when choosing a vacation rental, and we appreciate you bringing this to our attention. We’re glad you took the time to stay with us and hope you were still able to enjoy your time at the property and the surrounding area.

Thank you for taking the time to share your feedback. While we’re glad you appreciated the beachfront location and convenient setting, we’re very sorry that other aspects of your stay fell short of expectations. Your concerns regarding maintenance, cleanliness, dampness, and the condition of the bathrooms and laundry appliances are certainly not taken lightly. We understand how disappointing it is to encounter these issues during a vacation, and we apologize for the inconvenience and discomfort they caused. We have shared your comments with our property and housekeeping teams so these concerns can be addressed and the home can receive the attention it needs. We appreciate you bringing these matters to our attention, as guest feedback helps us identify areas where we need to improve.

Thank you for staying with Ocean Reef Resorts and providing this valuable feedback. Please let us know if we can assist in any future travel plans you may have.

Thank you for booking with Ocean Reef! We love to hear about great experiences such as yours. Be sure to contact us when you are ready to return to the beautiful beaches.

We are thrilled to hear that you enjoyed your vacation! We hope that your travels bring you back soon. Thank you for choosing Ocean Reef Resorts

Wonderful! We are so happy that you enjoyed your time here. Thank you for your review and for choosing Ocean Reef Resorts.

We are glad to hear that you enjoyed your stay, and hope that your travels bring you back to our beautiful shores soon. Thank you for choosing Ocean Reef Resorts!

We are thrilled to hear that you enjoyed your vacation! We hope that your travels bring you back soon. Thank you for choosing Ocean Reef Resorts

Thank you for bringing these items to our attention. We have reported these items with our housekeeping department. Please let us know if we can assist in any future travel plans you may have.

Thank you for staying with Ocean Reef Resorts and providing this valuable feedback. Please let us know if we can assist in any future travel plans you may have.

Thank you for your review. We are happy the maintenance issues were resolved quickly, and we thank you for your patience and understanding. We are glad that you enjoyed your stay and found that the property met your needs. We hope to see you again soon!

Thank you for taking the time to share your detailed feedback. We're glad to hear you enjoyed the beachfront location and found the condo itself to be beautiful, but we're truly sorry that several aspects of your stay did not meet your expectations. We sincerely apologize for the plumbing issue and understand how inconvenient it was to have a downstairs toilet out of service for several days, especially with two families sharing the space. While we're glad our plumbing partner was able to assist, we regret the disruption and the odor you experienced during your stay. We're also sorry to hear about your concerns regarding the cleanliness of the unit, including the shower curtain, as well as the maintenance issues you noticed. Your comments have been shared with our housekeeping and maintenance teams so these items can be thoroughly addressed. We also appreciate your feedback regarding the listing photos and layout. We strive to present our properties as accurately as possible, and we'll review the listing to ensure it clearly reflects the home's layout and current condition. We understand that parking can be tight in this area, particularly during busy seasons, and we appreciate your patience. Thank you again for your honest feedback. It helps us identify opportunities to improve, and we hope you'll consider giving us another opportunity to provide the five-star experience we aim to deliver.

Thank you for taking the time to share such detailed feedback about your stay. We're pleased to hear you enjoyed the unbeatable beachfront location and that the air conditioning, hot water, and kitchen met your needs. We also appreciate your constructive comments regarding the layout, stairs, flooring, bedding, and grill. Every guest's experience helps us identify opportunities to improve, and we're sorry these aspects impacted your stay. The home's multi-level design and stairways are reflected in the listing, but we understand that they may not be the right fit for every group, particularly those traveling with toddlers or guests with mobility concerns. We also apologize that the grill issue was not resolved during your visit. We understand how disappointing that must have been, especially after reaching out for assistance, and we'll be reviewing our maintenance follow-up procedures to help ensure concerns are addressed more promptly. Thank you again for your balanced review and for highlighting that the property may be a great fit for families with older children or groups of friends. We truly appreciate your feedback and hope to have the opportunity to provide you with a better experience in the future.

Thank you for taking the time to share your feedback. We're delighted to hear that you loved the beachfront location and enjoyed being able to step right onto the sand—that's one of our favorite features too! We also appreciate your comments regarding the home's layout. We're sorry if the description didn't fully meet your expectations, and we'll review our listing to see where we can make the floor plan and room arrangement even clearer for future guests. Guest feedback like yours helps us continue to improve. Thank you again for staying with us. We hope to have the opportunity to welcome you back for another beach getaway in the future!

Thank you for staying with us! We are pleased to hear that you are satisfied with the upkeep of the property. We hope to see you on the shore again soon!

Fantastic! We are happy knowing you enjoyed your time here on our beautiful shores. Let us know when you are ready to start planning another trip! Thank you for choosing Ocean Reef Resorts.