2/10 Terrible
Dennis M.
26 April 2025
Liked: Cleanliness, location
Disliked: Communication, listing accuracy
Bare Bones Property with ZERO support from rental company
Here are pros and cons of this property. Pros of this property1.The close proximity to the downtown area of Malcesine. Beautiful view of Lake Garda. Cons of this property1. The apartment guide for this property was completely outdated. Nothing was accurate. We therefore could not work the heating and cooling system no matter how we tried. As a result we were never comfortable especially when sleeping. 2.There is NO support from My Garda Holiday staff. When you call the number given it is a recording instructing you to email them with your problems. We did this 6 times and never had any response or assistance for our heating and cooling needs. 3.There is not one comfortable place to sit in the entire unit. There is a kitchen table with 4 hard chairs. Outisde there is a picnic table with benches. Upstairs with plastic chairs were ok. No cushions. 4.The spiral staircase is an accident waiting to happen. This is not a safe property for children. 5.You can hear EVERYTHING that is happening in the 2nd floor bedroom and bathroom so bring your ear plugs. 6.It is not a quiet neighborhood. Most neighbors have 1-2 dogs which bark every time a person walks past which is frequent.7.Very few supplies. Bring your own trash bag liner, TP, paper towels, kitchen towels, wash cloths etc.We have rented from VRBO for 12 years. Private owners take such good care of their property and work very hard to solve any issues. This was not the case with this company
Dennis M.
Stayed 6 nights in Apr 2025
