Our stay was not quite as planned because one of our party was not able to walk when we arrived due to an unexpected back injury. The house has many steps (some steep), so we had to split the party. Two of us stayed in the house while the other two moved to a local pub/inn that had a ground floor room. Duncan texted with us throughout the process, helping us figure out how to access information about health care. Very helpful, especially as it was night when we arrived. Those who stayed in the house found it very pleasant and comfortable. Location was excellent! We loved Conwy Castle, walked very short distance to grocery store, and also used Conwy as a base to visit Anglesey and Snowdon.It might be helpful for future guests to know two things: 1) there are many steps to the door and inside the house; 2) local restaurants book early especially on the weekend so, if you are planning to eat in town, it is important to book ahead. That said, we enjoyed fish and chips, which were easy to find.