John is the welcoming concierge who met us upon arrival, providing us with introductory apartment information such as how to use the dishwasher and washer/dryer, which was very much appreciated by us. The informative restaurant guide is also quite useful.
The property is cozy with plenty of hot water. The heat worked well when the mornings were chilly. The closets allowed us to hang up our clothes during our 6-day stay. It was nice to have paper towel, tea, dishwashing liquid & other amenities provided when we first arrived at the property. We did not cook, but did use the refrigerator, coffee maker, and dishwasher. Lighting, particularly in the living/kitchen area was very good. The apartment is located in a very safe, desirable neighborhood. While pubs were within a 6 minute walk, nights at the property were quiet and restful.
Pharmacy and grocery were located close by. The Tube is a 12-15 min. walk & signage inside the Tube stations is excellent. Westminster, Westminster Abbey, and Big Ben were walkable from here.
We wouldn't hesitate to stay at this apartment again.