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Comfortable hotel in downtown Cancun

Hotel with an outdoor pool, near Plaza Las Americas

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Photo gallery for Comfortable hotel in downtown Cancun

Exterior detail
Dining
Dining
Room
Games room

Reviews

6.0 out of 10

Popular amenities

  • Parking available
  • Kitchen
  • Air conditioning
  • Pool
  • Free WiFi
NZ$82
avg per night

Explore the area

View map
Cancún, Q.R.
  • Place, Las Palapas Park
    ‪3 min walk‬
  • Place, Plaza 28
    ‪6 min walk‬
  • Place, Plaza Las Americas
    ‪5 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪33 min drive‬

Rooms & beds

4 bedrooms (sleeps 4)

Bedroom 1

2 King Beds

Bedroom 2

2 King Beds

Bedroom 3

2 King Beds

Bedroom 4

2 King Beds

4 bathrooms

Bathroom 1

Toilet · Shower only

Bathroom 2

Toilet · Shower only

Bathroom 3

Toilet · Shower only

Bathroom 4

Toilet · Shower only

Spaces

Deck or patio
Kitchen
The current price is NZ$82
avg per night

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About the area

Cancun

Located in Cancun, this hotel is in the city centre. Ultramar Ferry Puerto Juárez and Isla Mujeres Ferry Terminal are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Plaza Las Americas and Puerto Cancun Marina Town Center. West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Xoximilco are not to be missed.

What's nearby

  • Las Palapas Park - 3 min walk - 0.3 km
  • Plaza 28 - 6 min walk - 0.6 km
  • Plaza Las Americas - 5 min drive - 2.1 km
  • Puerto Cancun Marina Town Center - 8 min drive - 2.8 km
  • Ultramar Ferry Puerto Juárez - 12 min drive - 4.3 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 21 min drive

Restaurants

  • ‪Av. Yaxchilán - ‬5 min walk
  • ‪Bao Vegan - ‬5 min walk
  • ‪Carl's Jr. - ‬5 min walk
  • ‪Los Pescaditos - ‬3 min walk
  • ‪El Mercado De Las Delicias - ‬3 min walk

About this property

Comfortable hotel in downtown Cancun

Hotel with an outdoor pool, near Plaza Las Americas
This smoke-free hotel features an outdoor pool.
Guest accommodation at this hotel offers air conditioning. Rooms open to patios. Accommodations all include kitchens. Bathrooms include a shower.

Guests can surf the web using complimentary wireless Internet access. Smart televisions are featured in guestrooms.

Recreational amenities at the hotel include an outdoor pool.

Amenities

Pool
Free WiFi
Air conditioning
Parking available

House Rules

Check in after 4:00 PM
Check out before 11:00 AM
default

Children

Children allowed: ages 0–17
default

Events

Events allowed: family gatherings, birthday parties, weddings
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Pets

No pets allowed
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Smoking

Smoking is not permitted

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Parties and events (including family gatherings, birthday parties and weddings) are allowed on site. Maximum attendees: 50

Frequently asked questions

Does Comfortable hotel in downtown Cancun have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Comfortable hotel in downtown Cancun?

As of 12 November 2025, prices found for a 1-night stay for 2 adults at Comfortable hotel in downtown Cancun on 13 November 2025 start from NZ$99.97, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Comfortable hotel in downtown Cancun pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Comfortable hotel in downtown Cancun?

Check-in begins at 4:00 PM.

What time is check-out at Comfortable hotel in downtown Cancun?

Checkout is at 11:00 AM.

Where is Comfortable hotel in downtown Cancun located?

Located in Downtown Cancun, this hotel is within a 10-minute walk of Mercado 28, Las Palapas Park and Plaza 28. Ceviche Square and Mercado 23 are also within 15 minutes.

Reviews

Comfortable hotel in downtown Cancun Reviews

6.0

10/10

Cleanliness

2.0/10

Amenities

10/10

Check-in

6.0/10

Communication

10/10

Location

10/10

Listing accuracy
Rating 10 - Excellent. 1 out of 2 reviews
Rating 8 - Good. 0 out of 2 reviews
Rating 6 - Okay. 0 out of 2 reviews
Rating 4 - Poor. 0 out of 2 reviews
Rating 2 - Terrible. 1 out of 2 reviews

Reviews

2/10 Terrible

Blair

Disliked: Amenities, communication
Expedia handed off this reservation to a company called vrbo. Vrbo/the hotel did not book us a room and the hotel was full when we arrived. Hotel gave us a list of nearby hotels and I booked a room with one, by chance my family had a safe place to stay in down town Cancun as it was low season. I spoke with Vrbo when I returned to Canada and they told me I can arrange a refund with the hotel myself and told me I should have confirmed the hotel myself. I am not pleased with this experience to say the least.
Stayed 2 nights in Nov 2023

10/10 Excellent

Tami Lee T.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great spot 👌

Great location
Stayed 7 nights in Apr 2022