The owners were extremely friendly. Their teenaged granddaughter Valentina was great with our kids playing with them in the pool, on the trampoline, tennis and foosball, as well as taking them for walks in the orchard. She really made the stay for our kids. They provided us with a pie and their own olive oil on arrival, and we had access to unlimited apricots from the orchard. They also made pizza for us one night, and provided homemade apricot preserves. It would be hard to find nicer hosts. The unit itself was good, the only problem being a faulty air conditioner which they fixed within a couple of days. The pool and associated patio is great! I would recommend this for families as it is really great for kids. It is 45-60 minutes to Lucca, Pisa, Florence, and 30 minutes to Pistoia, and there are a number of local markets around. Overall a very good stay.