2/10 Terrible
Lara
18 August 2024
We were meant to stay at this property for 5 nights, however the night before we were meant to stay there, our first two nights got cancelled due to double booking. We were then told that we would get a refund for the first two nights but it has now been nearly two weeks and we have not received it. Despite multiple attempts to contact both the property manager and Expedia, we have been unsuccessful in receiving the funds owed to us. The property owner asked us if it was okay to change the booking dates in order to get the refund which apparently negates the contract with Expedia, meaning they felt we were no longer entitled to a refund. All seemed very unreasonable.
Pictures are misleading, the beautiful ocean view is FULL of people all day long. The building itself is very shabby and about 5 flights down, with no elevator. Power went out on the last night, and there is only air conditioning in one of the bedrooms.
Lara
Stayed 5 nights in Aug 2024