Would give 0 stars if possible. Host cancelled booking remotely via app at the time of arrival with no communication, after sending me all the access codes earlier that week and messaging me earlier that week about our stay. I was able to access the property and could see that they had double booked us, so we did not enter the physical property out of respect for the other people already inside, however I could have which from a safety perspective for the guests is horrendous. The cancellation reason given came up as ENVIRONMENTAL, which it clearly wasn’t. As a group of 10 people this was devastating to the party, who had all arrived for a hen weekend especially the bride, with everyone travelling over 3hrs. The “host” refused to answer the phone, and only as trying to access my ‘keys’ did booking suddenly show as cancelled. No communication, no emails, no contact still 48hrs later. Disgraceful. Thankfully a wonderful alternative host was able to accommodate us at extremely short notice, highly recommend to stay there instead - you’ll find their properties on Boutique Beach Stays in West Wittering. Double booking happens, mistakes can be made, pick up the phone and directly contact guests and try to help resolve the situation that you have created and apologise.