Summary:
Stay at the GLOWHOUSE for a peaceful and stylish East London experience — combining comfort, wellness-inspired features, and a great location for exploring the city.
The Space:
Welcome to the GLOWHOUSE
Experience a stylish East London retreat designed for comfort, relaxation, and a spa-like stay.
Perfect for families, friends, or wellness-focused guests, this home sleeps up to six guests across two bedrooms and a cinema room used as a third bedroom.
Sleeping Arrangements
Master Bedroom
•42” TV
• Sofa bed
Double Bedroom
• TV
• Workspace
Cinema Room
• Sofa bed
• Used as the third bedroom
• Available with the Extra Facilities Package
Standard Access Includes
Guests staying at the property will have access to:
• Fully equipped kitchen
• Bedrooms
• Bathroom with bathtub
• Front garden seating area
Amenities
• Fast Wi-Fi & workspace
• Air conditioning (fan only, air conditioning isn't working)
• Pets welcome
• Portable fans for warmer days
((Paid secure and gated parking - £15 per day))
1 min away from the property. Paid in advance.
Wellness & Outdoor
* Extra Facilities – How It Works
Guests can access additional features such as the sauna, hot tub, and cinema room via the Extra Facilities Package (complimentary from 6 April 2026).
How to access:
• Request in advance for preparation
• Not automatically included
Important Notes:
• Availability may vary
• Not guaranteed amenities
Hot tub note:
• Heating depends on prior usage
• May require some time to reach optimal temperature
Pre-6 April 2026 bookings:
• Package remains chargeable
• New bookings include it in nightly rate
Chargeable for bookings made before the 6th of April:
Extra Facilities Package (Chargeable / Optional):
• Finnish sauna (6–7 people, up to 90°C)
• Lay-Z Spa hot tub (4–6 people) 🛁
• Zen garden
• Marvel-themed cinema room
• Games shed & board games
• Outdoor lounge & seating
• 20% off Urban Mobile Massage
Important Notes
• Cozy, renovated property — not luxury (older house conversion)
• No parties or loud gatherings
• Downstairs TV out of service
• Refundable security deposit may apply
Hot tub:
• Heating and performance depend on proper use
• Delays or issues handled proportionally
House Rules
• Quiet hours: 11 PM – 7 AM
• Respect neighbors & communal areas
• CCTV in place
• Kitchen TV disabled for neighbor consideration
Stay at GLOWHOUSE for a stylish and peaceful East London retreat — perfect for wellness, relaxation, and exploring the city.
Guest Access:
Standard Access:
• Bedrooms, bathroom, kitchen, living room, front garden
Extra Facilities Access (if booked and or requested):
• Sauna, hot tub, cinema room, games shed
• Zen garden & outdoor lounge
• Discounted parking
• Urban Massage discount & optional late check-out
The Neighborhood:
Neighbourhood Information
Stay at Menteath House Flat 4 and enjoy a prime location in a welcoming, well-connected area of London.
This home provides the perfect base for exploring local culture, dining spots, and iconic city landmarks.
Cafés & Restaurants
Just minutes away, you’ll find a variety of charming cafés, trendy brunch spots, and diverse restaurants.
Enjoy:
• Fresh coffee and pastries
• Delicious brunch options
• International cuisines and local favourites
Perfect for quick coffee breaks, casual meals, or evening dinners with friends.
Shopping & Markets
Nearby boutique shops and local markets offer:
• Artisan goods
• Fresh produce
• Handmade items
• Unique gifts
A great way to discover London’s hidden treasures.
Parks & Outdoor Spaces
Several green spaces are close by, ideal for relaxing and enjoying nature.
You can enjoy:
• Morning walks
• Picnics
• Jogging or cycling routes
These areas provide a peaceful escape from the busy city atmosphere.
Culture & Entertainment
London’s vibrant cultural scene is easily accessible from the property.
Nearby attractions include:
• Theatres
•Art galleries
•Live music venues
Perfect for memorable evenings and cultural experiences.
Transport & Connectivity
Excellent transport connections make travelling around London simple and convenient.
From here, you can easily reach:
• Covent Garden
• Westminster
• Trafalgar Square
Public transport options include:
• Bus routes
• Tube stations
• Nearby rail connections
Dining & Nightlife
The neighbourhood also offers a lively evening atmosphere with:
• Trendy bars
• Cosy pubs
• Elegant dining options
Whether you're looking for a relaxed evening or a celebration, there are plenty of options nearby.
Getting Around:
Nearest Rail Station
• Limehouse Station – around 10–12 minutes walk
Direct services via DLR and National Rail to Bank, Canary Wharf, and Fenchurch Street.
Nearest Tube Station
• Canary Wharf Station – about 15–18 minutes walk
On the Jubilee Line, providing fast connections to London Bridge, Westminster, and Bond Street.
Nearest Bus Stops
• East India Dock Road – around 2–3 minutes walk
Frequent buses connecting to Canary Wharf, Limehouse, Stratford, and Central London.
Other Things to Note:
Use code KOMOFA for an exclusive discount on your stay
Extra Facilities – Usage & Resolution Policy
Positioning
• Complimentary add-on for bookings made from 6 April 2026 onwards
• Available on request only (not automatic)
• Subject to availability and operational conditions
• Designed as an added experience, not a guaranteed core amenity
Internal Value & Structure
• Extra Facilities are internally valued at approximately £30 per stay
• This value is already included within the nightly rate
• Not itemised or charged separately for post-6 April bookings
Availability Expectations
• Facilities are available in the vast majority of stays (~95%)
• In a small number of cases (~5%), performance may be affected due to:
* Previous guest misuse (e.g. turning off heating, incorrect handling)
* Water temperature loss prior to arrival
* Rare operational or maintenance issues
Hot Tub – Important Usage & Expectations
Heating Expectations
• Heating depends on prior guest usage
• If turned off or misused, reheating may take several hours
• In most cases, the hot tub is ready by the evening of arrival day
Proper Usage Guidelines
To ensure the best experience:
• Follow all provided heating instructions
• Keep the cover on when not in use
• Avoid excessive splashing or water loss
• Do not turn off heating systems
Failure to follow these guidelines may:
• Impact performance
• Delay heating times
• Void eligibility for any compensation
Issue Reporting & Resolution
Reporting Requirements
• Any issue must be reported during the stay
• Guests must allow reasonable access for troubleshooting or assistance
• We will always aim to resolve issues promptly where possible
Refund & Goodwill Policy
Key Principles
• Extra Facilities are complimentary and not guaranteed
• Refunds are not tied to the accommodation price
• Any resolution is handled as a goodwill gesture only
Compensation Structure
• If the hot tub is confirmed as not working after troubleshooting:
→ A goodwill gesture of approximately £10 – £15 per affected day may be offered
• This reflects:
* The partial value of the experience
* Fair and proportionate resolution
• Maximum goodwill is typically up to 50% of the £30 per stay value
Overall Approach
• We aim to be fair, transparent, and consistent
• All cases are assessed based on:
* Severity of the issue
* Duration of impact
* Guest cooperation in resolution
• Our goal is always to balance:
✔ Guest experience
✔ Operational fairness
✔ Honest expectations
Interaction with Guests:
Self Check-In
Self check-in is available for your convenience, allowing you to arrive at your own pace.
