4/10 Poor
Charles B.
22 January 2020
Liked: Check-in, communication, location
Disliked: Listing accuracy
A ‘STARK’ Disappointment – Not as Advertised
Some Positives First:
1) Owners met us as promised and answered questions
2) Owners were responsive to the questions we had after arriving – made contacting them easy
3) Unit was clean (except as noted below about the dishware)
4) Most of what I discuss below was beyond what the owners could ‘solve’ during our stay… was an issue of expectations vs. reality – Should be addressed before others stay at unit
Advertised as a Penthouse –
1) It is 5 floors below the top floor
2) States in Ad “Sorrounded (sp) by Water views” – there are NO views of the water from the unit – you have to go on the balcony all the way to the end to see any water – which is between other buildings.
3) States in Ad “balconies with 360 views” – How is this even possible when the balconies are only partly on 2 sides of the building? Let’s go with 180!
4) Stark is the best term to use – walls are blank / rudimentary furnishings are dated / NO shades on Living Room Door as shown in pictures
5) TV in bedrooms loosely got 3-5 channels (via antenna) and those were inconsistent quality
Kitchen was only minimally functional – States in Ad “full equipped kitchen”:
1) Mishmash of utensils, plates, cups – cabinet doors don’t even close
2) Virtually everything we used was dirty and needed to be hand washed
3) No Dishwasher soap available
4) Only one wine glass
5) No Ice / Water in Refrigerator Door (disconnected)
6) Only 3 coffee cups
Wifi was terribly inconsistent and slow – Repeatedly dropped connections – the wifi unit is ancient… needs to be replaced
Misc:
1) Inoperable lamps – some with no bulbs
2) Hot Tub was not working, and we were told by others that it had been like that for 1 ½ months (We were not told in advance)
3) Construction everywhere: (We were not told in advance)
a. Elevators were pulled out of service for construction
b. Game room closed for work
c. Common area floors are torn up
4) Very Loud floors – low quality construction leads to lots of noise from neighbors
5) Exhaust Fan in Master Bathroom does not function
Charles B.
Stayed 4 nights in Dec 2019
