6/10 Okay
Joe F.
23 February 2024
Liked: Cleanliness, communication, location, listing accuracy
Disliked: Check-in
Nice place but didn't feel cared for
The house would have been fine, but I wish the host had handled things differently. My daughter and I arrived after sundown, and not only was the street dark but there were no numbers visible on the houses. Based on our GPS we tried to use the security code on the front door, but it was the wrong house! The neighbor yelled at us through the door, and it was a scary experience for both my daughter and me. When I contacted the host to help us find the right house, she laughed and didn't seem to recognize, much less empathize with, how frightening that experience was and how tragic it could have become. I know that this doesn't reflect the condition of the house, but it did negatively affect our experience. In a practical sense, I wish they had given more detailed descriptions of the house ("3rd one on the right" or "go up a long driveway") or had well-lit numbers posted. She did contact us about how the plows handled her driveway, but it was after the snow had already fallen so I wouldn't have been able to do anything differently. Again--the house is nice; I just wish there had been more care shown from the host, and that mattered to me.
Joe F.
Stayed 3 nights in Feb 2024
