Renovated Studio at Ports of Call Resort – Ample Amenities in an Ideal Location - Grace Bay

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Overview
Rooms
Location
Policies

Popular amenities

Pool

Hot tub

Air conditioning

Gym

Explore the area

Grace Bay, Caicos Islands

Grace Bay Beach4 min walk
The Regent Village Shopping Mall5 min walk
Long Bay Beach7 min drive
Providenciales (PLS-Providenciales Intl.)15 min drive

Rooms & beds

0 bedrooms (sleeps 4)

Bedroom 1

2 Double Beds and 1 Double Futon

1 bathroom

Bathroom 1

Toilet · Shower only

Spaces

Garden

Dining Area

About this property

Renovated Studio at Ports of Call Resort – Ample Amenities in an Ideal Location

This room is within Ports of Call Resort which is located right in the heart of beautiful Grace Bay on Providenciales, an island of the Turks and Caicos. We are only a short 15-minute drive from the Providenciales airport (PLS). The property is comprised of a central building featuring a welcoming reception, business center, breakfast room, fitness room, and poolside bar. Ports of Call Resort has 98 fully renovated deluxe junior suites approximately 325 sq ft. Rooms are located in two three-story buildings (no elevator) surrounding a tropical pool area that creates an intimate boutique setting. We also offer our guests a daily complimentary breakfast with one rotating hot item.

For your enjoyment, the tropical outdoor facilities include a poolside bar and lounge, barbecues, table tennis, billiard table, pool, hot tub, comfortable chaise lounges, patio seating, shade umbrellas, towels, and a dedicated children's play area.

Ports of Call Resort has a designated beach access to the awe-inspiring Grace Bay Beach complete with lounges, umbrellas, stand up paddleboards and kayaks, and is only 300 yards from the property. A shuttle runs each hour and beach towels are provided.

The property also includes the Shops of Ports of Call. The plaza offers a variety of restaurants, bars, gift and clothing shops, as well as a spa, yoga studio, hair salon, ice cream parlour, dive shop, conference space, fishing charter, cigar bar, and auto/scooter rentals, further enhancing the Resort's array of services and amenities.

Security Deposit: Please note that guests will be asked to provide a $200 security deposit at check-in. This can be paid in cash, or taken as a hold on a credit card. Given there are no damages upon check-out, guests who paid cash will be given back the $200 in cash, and those who have paid credit card will have the $200 hold released. Please keep in mind that due to international banking, this can sometimes take up to 14-days to be removed on your statement.

Getting to the property:
We do not offer shuttle service from the airport. Guests can take a cab or rental car from the airport. If taking a cab, you can grab one from outside of the airport and expect a 15-minute drive as well as a $36 fare /1-2 people and $16.50 each additional person.

We do not recommend that guests need a car as they are within walking distance to a majority of the island's attractions. If you did want to rent a car, we always recommend Caicos Wheels – they are located in our on-property plaza and give discounts to guests at Ports of Call Resort.

Property manager

Shay Papke

Premier Host

Languages

English

Amenities

Pool

Hot tub

Air conditioning

Gym

House Rules

Check in after 3:00 PM

Minimum age to rent: 21

Check out before 11:00 AM

Children

Children allowed: ages 0–17

Children are 6 and under.

Events

No events allowed

Pets

No pets allowed

Smoking

Smoking is not permitted

There is a designated smoking area on our property

Damage and incidentals

You will be responsible for any damage to the rental property caused by you or your party during your stay.

Important information

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

On-site parties or group events are strictly prohibited

Safety features at this property include a fire extinguisher, a first aid kit and a deadlock

We should mention

A car is not required for transport to and from this property

About the area

Providenciales

This resort is located in Providenciales. While the natural beauty of Providenciales Beaches and Grace Bay Beach can be enjoyed by anyone, those looking for an activity can explore Turtle Cove. Make sure you get close to the area's animals with activities such as game walks and birdwatching.

View more Resorts in Providenciales

Grace Bay, Caicos Islands

What's nearby

Grace Bay Beach - 4 min walk
The Regent Village Shopping Mall - 5 min walk
Salt Mills Plaza - 7 min walk
Leeward Beach - 5 min drive
Long Bay Beach - 7 min drive

Getting around

Providenciales (PLS-Providenciales Intl.) - 16 min drive

Restaurants

Danny Buoy's - 6 min walk
Aziza Lounge - 12 min walk
Coco Bistro - 7 min walk
Infiniti Bar @ Grace Bay Club - 8 min walk
Skull Rock Mexican Cantina - 1 min walk

Frequently asked questions

Does Renovated Studio at Ports of Call Resort – Ample Amenities in an Ideal Location have a pool?

Yes, this property has a pool. Pool types include heated pools.

How much does it cost to stay at Renovated Studio at Ports of Call Resort – Ample Amenities in an Ideal Location?

As of 19 April 2024, prices found for a 1-night stay for 2 adults at Renovated Studio at Ports of Call Resort – Ample Amenities in an Ideal Location on 8 May 2024 start from NZ$641.71, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Renovated Studio at Ports of Call Resort – Ample Amenities in an Ideal Location pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Renovated Studio at Ports of Call Resort – Ample Amenities in an Ideal Location?

Check-in begins at 3:00 PM.

What time is check-out at Renovated Studio at Ports of Call Resort – Ample Amenities in an Ideal Location?

Checkout is at 11:00 AM.

Where is Renovated Studio at Ports of Call Resort – Ample Amenities in an Ideal Location located?

This family-friendly Providenciales resort is steps away from Lucayan Archipelago and Providenciales Beaches. Grace Bay Beach is 0.2 mi (0.3 km) away.

8.4

Very good

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.

Learn more

8.0/10

Cleanliness

10/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

9.2/10

Check-in

8.0/10

Communication

9.8/10

Location

8.6/10

Listing accuracy

10/10 Excellent

Patrick C., Elmira, NY

27 February 2023

Liked: Cleanliness, check-in, communication, location, listing accuracy

February Stay

We had a fantastic time!! Beautiful Place, Beautiful Weather. We can not wait to return!!

Stayed 6 nights in Feb 2023

6/10 Okay

Gerry & Leanne S.

15 January 2023

Liked: Location

Disliked: Cleanliness, communication, listing accuracy

Don’t waste your time or money

This is not a VRBO. This is a hotel room in a run down motel. Other than the ladies in the kitchen, the staff are rude. They can barely look up from their computer to acknowledge you let alone say good morning/have a nice day. The bartender was a complete jerk. The ‘room’ itself is dated and dirty. Cleaning staff refused to supply extra towels, any other VRBO would provide extra towels for their guests upon request. The room was not cleaned properly by staff. We had to strip our own bed to ensure we received clean sheets. Linen is stained and needs replacing. Coffee tables/end tables not wiped down. Cleaning lady unplugged ‘mini’ fridge while cleaning, leaving us with no choice but to throw out its contents. No hot water for showers after returning from the beach. Hair and dirt in shower that we had to remove as water would not drain. Hot tub out of commission all week with no date of repair. Golf cart service to beach inconsistent depending on the day. BJ was great but admitted he was bored during the day. Hotel could have him rake garbage on the beach because there is lot, especially on the public access beach, watch where you step. Beach chairs are broken and water sporting equipment is old and needs replacing. Umbrellas are secured in place and you are unable to move them if you want a bit more privacy away from everyone, you sit where they put you. Go to the beach early so you can get front row and a view of the ocean. Sit on the left hand side of the beach facing the ocean because the peddlers come everyday and set up their tent in front of everyone on the right hand side of the beach, obstructing everyone’s view. Twice during our stay, commissioned workers from tour companies had heated arguments yelling and screaming at each other while on the beach. At one point, one of them pulled a knife and threatened the other. BJ said it was only a steak knife, but still not something you would expect while trying to vacation. Proper security at a nicer resort would not allow this to occur. Spend a bit more money and just rent elsewhere to ensure a great experience. West Indies resort was around the same price for some of their VRBO’s and that experience was far superior to this dive.

Stayed 7 nights in Jan 2023

2/10 Terrible

Justin M.

15 December 2022

Liked: Check-in, location, listing accuracy

Disliked: Cleanliness, communication

Great location, but found a bug in our bed...

Let me start by saying that Turks and Caicos is incredible and is our new favorite place to travel to! We stayed at the Ports of Call resort and had a rough experience. The positives are the staff was super friendly, and the location was perfect. Unfortunately, we started noticing bug bites after waking up in the morning, and by the 3rd morning had around 40-45 bug bites and got concerned about bed bugs. I pulled off the sheets/mattress cover and found a live red bug, and a blood spot where a bed bug was likely smashed. All of my bites were consistent with bed bugs, with 1-3 bites in a line in multiple places. We notified the front desk and they moved us to a new room in a separate building later that night. After we moved to the new room, I never received another bug bite for the last 2 nights of our stay. We elevated this to management and they were apologetic, gave us an 81 dollar credit for the $40 in laundry they had charged us and incidentals, and promised to look into it. For the last several weeks the management were difficult to work with. They allowed our previous room to be booked after us, and 5 days after we had the incident, they had Orkin come out and do an inspection. They provided a report from Orkin that they found no bed bugs. Interestingly, that report mentioned that “It is therefore possible that bedbug activity exists though not discernible at the time of inspection.” Management continued to discount our story even though we provided all this data and a picture of the live bug. They claimed it was a beetle, and that all of my bites were from no-see-ums. I contacted a local company who deals with bed bugs and explained our experience. They agreed that all these facts indicated bed bugs and even noted that a beetle would be very unlikely to be found under the sheets on a mattress. Unfortunately, it made our trip very stressful, and we had to purchase treatment kits for our clothes/luggage. The way management handled this was very disappointing. I imagine they will respond to this review and claim there were no bugs based on Orkin’s report and that they were just no-see-um bites. This doesn’t line up based on how the bites stopped when we moved rooms. No-see-ums also don’t bite in a line, they bite in clusters. They continued to deny any possibility of bed bugs and that we were clearly wrong. I’ll let you decide based on the information provided, but for us, we will not stay there again.

Stayed 5 nights in Nov 2022

10/10 Excellent

Blancamail.com M.

28 July 2022

Liked: Cleanliness, check-in, communication, location, listing accuracy

Most relaxing vacation

This was the smoothest stay ever! They checked us in in less than 10 minutes, took our bags to our room and we were at the beach after arriving in less than 30 minutes. Everything g is within walking distance so there was no need for a car. Will definitely book again. Best mother/daughter vacation ever!

Stayed 5 nights in Jul 2022

10/10 Excellent

Victoria I.

25 May 2022

Liked: Cleanliness, check-in, communication, location, listing accuracy

The location was great with a short walk to the beach. The staff was friendly and helpful.

The rooms were clean and picked up daily. Everyone on property was very friendly.

Stayed 5 nights in Apr 2022

About the host

Hosted by Shay Papke

My family has owned Ports of Call Resort since 2011 and together, we work with our wonderful team of staff and management to ensure you have the best experience possible. While I am based out of Toronto, Canada overseeing our reservations and marketing, I spend a lot of time at the resort and am very familiar with the island. Please ask our front desk on arrival if myself or any of the owners are in house; we would love to meet you!

Why they chose this property

Ports of Call Resort provides travellers the ability to experience Turks and Caicos for less. Guests can enjoy all the amenities of a larger and more expensive resort in a charming boutique setting and at a competitive price. Daily breakfast, housekeeping, WiFi, towels, pool, hot tub, sun loungers/umbrellas, and non-motorized beach sports are some of the many amenities included. We strive to provide excellent customer service and make your time with us feel like it is your home away from home. As a result, we have many guests return year after year.

What makes this property unique

Ports of Call Resort is located in the heart of Grace Bay where you are within walking distance to the island's best shopping, dining, bars, and island activities. More importantly, Grace Bay Beach (rated as the #1 beach in the world by many), is just a 3 minute walk and we have our own staffed designated beach section equipped with chaise lounges, umbrellas, kayaks, stand up paddle boards, and floaties. We also offer guests a complimentary shuttle service for those that would prefer not to walk.