I'm not really one for writing reviews but hopefully I can save someone from having to go through the same experience with these folks. Blaming visitors for maintenance issues and keeping their money to pay for maintenance issues is unprofessional and dishonest.
I will also say that the property itself is beautiful. Like other reviews have noted, The open floor plan and large kitchen were amazing.
The Edge property has a water leak problem. When we arrived to the home the first night, the floor in the basement room was slightly damp but with the excitement of checking out the house and heading out to eat we did not think too much about it at the time. After the shower/bathroom in that room got used several times, we noticed that our bags on the floor and the carpet were wet. We made a call into the office (which said they were closed, during business hours) and left a voicemail with the emergency option provided. No return call. The following day we made 2 more calls (office also closed during business hours) before anyone got back to us mid day.
Most of our time during the trip was spent on the mountain skiing. The water issue, while kind of annoying, wasn't enough to ruin our trip. The problem was with the owner of the home and management calling us liars and treating us as if we were to blame for the water problem. I really am shocked at how it's being handled. The fact that they are keeping a very large deposit is crazy.
I had a great time on the trip. My friends and family with us did as well. It was my son's first time skiing and by the end of the trip we had him skiing Wild Irishman and Go Devil. Even with the water problem, I could easily give 5 stars. But the way we were treated on the backend by Julie with 5 Diamond and the homeowner was very unprofessional.
There are so many options for accommodations in the area. I highly recommend not taking the chance with 5 Diamond Lodging.
I can't attach them here, but I will make a post on 5 Diamond google review and attach some pictures and screenshots.