6/10 Okay
Barbara S.
5 April 2024
Liked: Check-in, location
Disliked: Communication
Overnight Stay
I first stayed in the Wonderland Home in 1995 and 1996. It was new, clean and spectacular. Our large friend group rented the entire facility.
Nearly 30 years later the place is showing its age. Some remodeling has left it with some oddities, the decor is dated and nonsensical (pictures hung in odd spots, etc), furniture placed in strange locations, shelves and cabinets in the kitchen and bathrooms are grimy or falling apart, and the place has the overall feel of being managed by absent owners.
The network and Wi-Fi password information provided was incorrect. We needed to hunt down the router to get the correct information. The confirmation email said to send an email in order to get the welcome packet. I did so and was told that the welcome packet would be emailed to me a week prior to our check-in. That email didn’t arrive until two days prior to our check-in.
I paid a significant cleaning fee to VRBO and yet found an envelope from the cleaners asking for a tip. What?
On the plus side, the kitchen was well stocked with pots, pans, plates, etc. And of course Yosemite West is a beautiful neighborhood and a very quick drive to the valley. But after maintaining memories of this beautiful home for 30 years, it was very sad to see that the interior has been roughly used and not lovingly maintained by the owners or the management.
Barbara S.
Stayed 1 night in Mar 2024
