A perfect holiday home with everything you need - including location and views
What makes this House unique
The perfect location if participating or just spectating any of Taupo's many great events.
Please consider the following guidelines when booking this property:
100% refund if canceled at least 14 days before arrival date. 50% refund if canceled at least 7 days before arrival date.
Great place to stay
Clean and handy to town
Avoid this Location / Owner
I very rarely write negative reviews and prefer to be positive, but this was a horrible experience and deserves notice.
First, we never received any information on how to get into the location from the owner or property manager prior to our arrival. We spent hours on the day of our trip sending emails, leaving phone messages, and then ultimately standing in front of the property waiting to get in. NOTHING. Finally, HomeAway was magically able to find a way to get into the property. The owner responded at almost 10pm the same day saying sorry.
Next, the owner had promised to supply linens in an early communication. None were provided and we had to buy our own.
Next, the pricing for the property was listed at one rate and then checked out at another. Then add in the extra costs for my children PLUS the casually added a "cleaning fee" and this became a very expensive stay. If the cleaning fee is required, then add it to the upfront rate and don't send an email saying 'oh by the way....this is required'. It is deceptive. I asked questions about the pricing and the owner never replied.
Trying to be positive, the location was close to town and there was some really good TWG tea.
But overall, with the terrible communication and all the hidden costs, there are way better places to stay. I STRONGLY suggest you seek another location.
Dealing with Book a Bach was a really bad experience this time as no one gone back to our enquiry qu
Dealing with Book a Bach was a really bad experience this time as no one gone back to our enquiry quickly. Our
first booking was sent back and the second I had to ask the owner what was happening. Book a bach has changed the way they do things and I was very frustrated and let down by their service. The house itself was fine but cold and the heater not big enough for the time of year. We did not want to light the fire being there only three days! The fridge did not appear to be working.
Location great, very clean and tidy home, will stay again, would be helpful if there were stays on t
Location great, very clean and tidy home, will stay again, would be helpful if there were stays on the bedroom windows as it was very hot and we were not able to leave bedroom windows open to let some breeze in, otherwise very comfortable and just down the road from the lake for a very refreshing swim.
Great location, within walking distance from town and easy access to mountain bike trails.
Great location, within walking distance from town and easy access to mountain bike trails. The property was tidy, clean and comfortable (with an unexpected bonus being the large selection of recent movies which kept us entertained in the evenings!)