Kathy is an AMAZING host!! She asked us questions about our plans and wishes prior to arrival and had everything requested (plus a little surprise for us). Communication was proactive and thoughtful. We had questions after our arrival and our host was quick to respond and offer solutions, advise, and over-the-top restitution (for something beyond their control I might add). I will be returning to this beautiful rental every time I come back to Vancouver Island from now on.If you are looking for an immaculately clean lake house with private beach access to a pristine lake and want to spend all your time enjoying natural beauty, look no further. If you are stuck watching TV and your phone all day, go somewhere else. This place is meant to connect you with your friends and family in a place that only nature can produce. The only thing I would advise is to make sure you stop for ice on your way in, as there is no ice machine or trays on site. Not a big deal since the town is a short 5 min drive away, but if you are like me, you want a nice cold drink when you arrive at your vacation destination, and ice is a necessity. The WiFi is great, but there is no digital entertainment provided, so bring your own streaming services if you require them. Other than that, this place would make anyone happy staying here. Can't wait to come back!!