4/10 Poor
Sheriaunte P.
10 May 2021
Liked: Check-in, communication
Disliked: Cleanliness, listing accuracy
Cousin Crew
The property really needs updating. But hey we were forced to this property because another property cancelled on us suddenly with only 3 weeks before our arrival. My group and I were just looking for something reasonable and clean. We only needed a place to sleep and shower because we came to Miami to get out in the city.
First the communication with the owner was always pleasant. The checkin process was easy and convenient.
Upon arrival we walked through and generally things appeared clean and in place except for there was no mention of any animals; specifically cats. The cats were just horribly annoying. I had several people in my group that were terrified of cats and we could not even walk out the door without them trying to get in. They stayed at the patio door and under the driveway the entire stay. I told the owner and was advised they were friendly and belonged to the neighbors, but was very apologetic about the situation.
As the days continued, and we’re living in the house we started to notice spiderwebs on the ceiling corners, there were ants on the kitchen counter, the floor boards in the master bedroom was bulging up and eventually became a trip hazard every time someone went to the bathroom in the master bedroom. Also we experienced a few cockroaches, that I believe were entering from the outside brushes and trees. Lastly, there weren’t enough towels for our entire stay, we purchased towels and we left those at the house.
I believe the owner will handle the concerns but I just wasn’t satisfied and I hope that upgrades and repairs are made. And moreover it would be nice to make guests aware of the pets that just hang around. I don’t like that my group was being held responsible for issues that were present in the home when we arrived.
I wouldn’t stay at this location again.
Sheriaunte P.
Stayed 3 nights in May 2021
