Dear Kristy,
I waited a month, really not knowing how to respond. First when someone says nothing, is not critical of a guest and how they treat their place, it does not mean they are passive aggressive, it means they are patient, considerate and tolerant, that maybe there are extenuating circumstances for how they act. But do have to address your rental.
Your reservation was for 4 adults, you arrived with three cars and a trailer, I could not count the number of people. I said to myself, looks like a family, trying to do good for their children, let’s see where this goes. Not a word spoken.
You parked a trailer (that belonged to someone not staying with you) in front of the neighbor’s drive, with a sign “Active Driveway, No Parking”. When asked to move the trailer, you’re upset and told me, “we did not think the sign meant us”. On Wednesday you call to tell me the hot water valve is broken, I am in 911 mode because, I am thinking flood, hot water and children, not good, I am glad that it is only a loose screw of the Moen faucet (the one you call cheap). I am not chit-chatty, because i am caretaker for my 85 year old disabled dad, who has fallen twice in last month, and want to get back to him as soon as I can. I never say a word, I am just thankful, no flood.
After FOUR days of 8-12 people staying, coming and going, you call to tell me that none of the three TVs work. When housekeeping comes, they find every TV, each cable box has been messed up, on different channels and settings, by the children, which I understand are rained in. They reset all the TVs. Again, not a word spoken. Kids, rainy days, extend grace. The cleaning lady had to step around people, bags of clothes, luggage, mattresses, to get to the bedrooms. The kitchen is covered with boxes of food, empty snacks wrappers, chip bags, and two bags of trash on the floor. In a whole week, no one ever confronted you on the number of people staying, though the rental website clearly says maximum six guests.
Kristy, You never complained during your stay and even asked to extend on Saturday, sorry you had to move next door and pay $750 for three rooms, for one night. That is not my fault.
I hope you realize what you did was wrong, by using our place as a sports camp.
Renting someone’s home, does not entitled you to pile in the people, take advantage of people’s goodness and then complain, just because they are entitled to complain. All is forgiven, I wish you well.
If you are reading this Review and are looking for a place to pile in the people, don’t know how to respect people’s property, please go somewhere else. We look for couples and families, looking to have a good time, enjoy a great house on the gulf, have fun, enjoy the beach, eat good food and ride golf carts to their hearts desire. 75% of our renters come back year after year, some have been coming for 20+ years. We are God fearing, fun loving, patient and tolerant people. We are Premier Hosts with VRBO for many years, because we treat people right and do more than expected, so we hope to see you.
Alex and Debbie