4/10 Poor
Jan Peter S.
30 March 2024
Liked: Location, listing accuracy
Disliked: Cleanliness, check-in, communication
Complaint
If it would not have been for some enjoyable encounters with old friends our vacation in the below mentioned apartment could only be labeled ‘disastrous’.
One could easily forgive the absence of any standard courtesy (think lack of only an evening worth of drinking water supply) or smelly dishwasher / washing machine despite the hefty price tag. But nothing prepared us for the hotbed of street cats and dogs freely strolling through the inside (!) of the apartment complex, leaving a blend of mixed feelings and defecations behind.
The smell in the hallway has made it impossible for us to host guests and has put our tolerance to the test. People with pet allergies cannot feel welcome in such surroundings. It goes without saying that this olfactory and visual impertinence has not been removed for three days straight.
Consequently, I do not see any foundation for (an upfront charged) cleaning fee, would furthermore ask for its reimbursement as well as an appropriate reduction of the overall fee to turn time spent in this apartment into a somewhat agreeable memory.
Jan Peter S.
Stayed 7 nights in Mar 2024
