8/10 Good
Simone J.
31 December 2023
Liked: Check-in, communication, location, listing accuracy
Mixed Feelings
Well, the house is beautiful and spacious. It is great for a big group.
The management of this house is lacking. Overall the communication is fine but we notified the host of many things that were wrong upon checkin. He was not helpful until we send him the picture of dirty sheets. We had no dish soap. They cleaning people didn't restock paper towels, toilet paper and trash bags. When I asked for these items I was told I would need to purchase them. They were not properly stocked in the first place. For the cost to stay here I don't expect to be nickled and dimed for toilet paper and trash bags.
After checking out they tried to charge us additional fees for using the hot tub which we didn’t use. I felt the host had a bad attitude with me and never apologized once for anything. I and very disappointed with the host and cleaning of this property.
Simone J.
Stayed 5 nights in Dec 2023