The property had the best possible view within Lauterbrunnen, but everything else was terrible. It was the worst stay in my life!
1. We came to the property at 6pm. The owner told us that the front door key was in a key box next to the front door. But when we went to get the key, the front door was wide open!! Was someone else in the house? Could animals (rats, bugs) have gone in? Why was the door open? The key I found in the key box, didn't even fit the key hole of the front door? So, what key was this? It turned out to be a key of a random bathroom. In the basement another door which leads to the backyard was also wide open!! We called the owner, and they told that the cleaner must have messed things up and must have left the door open.
2. The nightmare continued as we went in! There was literal poop stuck in 2 of the 3 toilets, and there was brown grime in all toilets. There was a weird, rotten smell in the primary bathroom and a moldy smell in the entire basement
3. Every single towel they had provided , were moldy and had stains. One towel has blood!!! It was disgusting
4. We were two families, and the other family decided to bail out and cut short their Switzerland trip by 4 days
5. We decided to stay, bought fresh towels and called the owner to get the bathrooms cleaned. They came but couldn't do much. It still remained disgusting
6. All rooms had bugs, spider webs
We spent least amount of time indoors and were counting down minutes to bail out. The worst 5 days ever