4/10 Poor
Jennifer B.
24 June 2025
Liked: Check-in
Disliked: Communication, listing accuracy
Property has potential, but description is not accurate
I booked this apartment because I wanted AC and a kitchen for our 7 nights in Paris. The apartment is a great size for two people and has a kitchen. The AC did not work, at all. The host was slow to respond to our pleas for help with how to even try to turn it on. No instructions were left for any of the appliances. I had to use google AI and the internet to figure which box on wall was the AC and how to use the washing machine. Ultimately, the AC box was powered off and would not turn on. Not sure if it is even wired. The host finally responded two days later that it was a problem on the roof and it would not be fixed before we checked out. If it was winter this wouldn't be a problem, but when its 90 degrees outside, it was a problem. Opening windows was not a solution. The ad lists a smoke free building but people smoke outside, one floor down, around the clock. So if you like smelling cigarettes all day and night, then open the windows. The main takeaways are that this property had potential to be great, but missed the mark on the description. The host was also slow to respond. We checked out after only two nights, hoping to get a refund. Booking somewhere else last minute cost me a lot of money and a half day wasted of trying to secure a property with AC and transferring all of our stuff across town. I have not received any refund yet and its been a week since we left the apartment.
Jennifer B.
Stayed 7 nights in Jun 2025