Rating Details:
The property manager was very unhelpful.
The vacation rental was clean.
I was somewhat unhappy with the location.
I was somewhat dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
We have stayed at Beach Manor several times over the years in different units and have always loved it. We’ve recommended it to others and even stayed here when we got engaged, so unfortunately this experience was extremely disappointing.The condo itself was fine overall. Our biggest issue was how incredibly rude and disrespectful several members of the property staff were throughout our stay.We traveled with three toddlers and brought a canopy for shade, as we have during previous stays without issue. I fully acknowledge that I should have read the current rental agreement more carefully, as tents are no longer permitted. Once told, we immediately complied and moved it off property. However, nearly every day afterward, staff followed us toward the beach to make sure we were taking it off property, despite repeatedly telling them that we were. It felt unnecessary, disrespectful, and made us feel like we were being watched rather than welcomed as guests.We also used the main pool for four days before suddenly being told on Wednesday that we could no longer use it because our unit did not include wristbands. Again, I take responsibility for assuming the amenities were the same as previous years, but the inconsistency was frustrating.Our experience at the restaurant was similar. The bartender was extremely rude and dismissive when I attempted to order food and a drink. There are polite ways to communicate rules and policies, and unfortunately that was not our experience with multiple staff members.Policies change, and I accept responsibility for not realizing some things had changed. The rules themselves were not what ruined our experience—it was the disrespectful way we were treated while they were enforced.After years of wonderful stays and memories at Beach Manor, we left feeling unwelcome and disappointed. Unfortunately, we do not plan to return.
