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Relax Above The Clouds At Cloud 9

Photo gallery for Relax Above The Clouds At Cloud 9

Interior
Living area
Living area
Private kitchen
Room

Reviews

9.8 out of 10
Exceptional
2 bedrooms2 bathroomsSleeps 4102.2 sq m

Popular amenities

  • Parking available
  • Fireplace
  • Pool
  • Gym
  • Barbecue grill
  • Kitchen

Explore the area

Map
Sugar Mountain, NC
  • Sugar Mountain Resort
    ‪6 min walk‬
  • Hawksnest Tubing Park
    ‪15 min drive‬
  • Grandfather Mountain
    ‪19 min drive‬

Rooms & beds

2 bedrooms (sleeps 4)

Bedroom 1

1 Queen Bed

Bedroom 2

1 Queen Bed

2 bathrooms

Bathroom 1

Bathtub or shower · Toilet

Bathroom 2

Bathtub or shower · Toilet

Spaces

Kitchen
Balcony

About this property

Relax Above The Clouds At Cloud 9

Could9 at Sugar Top Resort is truly a blend of historic elegance and modern-day style. Where luxury meets the clouds on the 9th floor of Sugar Top, you’ll find a cozy and clean resort surrounded by the majestic Blue Ridge mountains.

Property manager

Vicki L. James

Add dates for prices

Amenities

Pool
Kitchen
Free WiFi
Gym
Parking available
Barbecue grill

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House Rules

Check in after 4:00 PM
Minimum age to rent: 21
Check out before 11:00 AM
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Children

Children allowed: ages 13–17
Be careful with the balcony
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Events

No events allowed
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Pets

No pets allowed
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Smoking

Smoking is not permitted

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
On-site parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property

About the area

Banner Elk

Located in Banner Elk, this condo is in the mountains. Sugar Mountain Resort and Beech Mountain Resort are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Grandfather Mountain. Land of Oz and Magic Mountain Mini Golf and Arcade are also worth visiting.
Map
Sugar Mountain, NC

What's nearby

  • Sugar Mountain Resort - 6 min walk - 0.5 km
  • Hawksnest Tubing Park - 15 min drive - 13.1 km
  • Beech Mountain Resort - 19 min drive - 12.2 km
  • Grandfather Mountain - 19 min drive - 16.3 km
  • Land of Oz - 24 min drive - 15.6 km

Getting around

  • Tri-Cities, TN (TRI-Tri-Cities Regional) - 92 min drive

Restaurants

  • ‪McDonald's - ‬10 min drive
  • ‪Blind Elk Tap Room - ‬15 min drive
  • ‪Banner Elk Cafe - ‬15 min drive
  • ‪Kettell Beerworks - ‬17 min drive
  • ‪Subway - ‬9 min drive

Frequently asked questions

Does Relax Above The Clouds At Cloud 9 have a pool?

Yes, this property has an indoor pool.

Is Relax Above The Clouds At Cloud 9 pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Relax Above The Clouds At Cloud 9?

Check-in begins at 4:00 PM.

What time is check-out at Relax Above The Clouds At Cloud 9?

Checkout is at 11:00 AM.

Where is Relax Above The Clouds At Cloud 9 located?

Situated in the mountains, this condo building is 0.7 mi (1.1 km) from Sugar Mountain Resort and 2.9 mi (4.6 km) from Linville River. Sugar Creek Gem Mine and Grandfather Mountain State Park are also within 6 miles (10 km).

Reviews

9.8

Exceptional

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 17 out of 18 reviews
Rating 8 - Good. 0 out of 18 reviews
Rating 6 - Okay. 0 out of 18 reviews
Rating 4 - Poor. 1 out of 18 reviews
Rating 2 - Terrible. 0 out of 18 reviews

10/10

Cleanliness

9.6/10

Check-in

10/10

Communication

9.6/10

Location

9.8/10

Listing accuracy

Reviews

10/10 Excellent

emily D.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great stay!!

We absolutely loved this property! It had everything we needed and felt so nice and cozy! Great for a family or two couples.
Stayed 2 nights in Dec 2022

10/10 Excellent

Michael B.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Weekend golf Trip.

The condo was beautiful, and the view was fantastic. Great place to stay.
Stayed 2 nights in Aug 2023

10/10 Excellent

Parameshwar P.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Had great time

Loved this place, view from balcony is magnificent. This condo was perfect for our family of four.
Stayed 3 nights in Dec 2023

10/10 Excellent

Saleem N.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great place to stay

Awesome experience. Host was very communicative and accommodating. Family was very happy with the stay.
Stayed 4 nights in Dec 2022

10/10 Excellent

Randall H.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Wonderful Time at Sugartop!

Beautiful Condo! Great Views! 5 Star Accommodations. We can’t wait to go back!
Stayed 4 nights in Jul 2023

10/10 Excellent

jillian f.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Beautiful view

Location looked exactly like it did online. Thank you for wonderful stay
Stayed 2 nights in Oct 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, check-in, communication, location, listing accuracy

Better than expected

Very beautiful apartment. A real bargain that is centrally located to everything you want to see or shop. Definitely staying again.
Stayed 2 nights in Sep 2023

10/10 Excellent

Misty J.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great getaway !

Amenities onsite were fabulous. Condo very clean. Love the decor! I hope to return again !
Stayed 2 nights in Jan 2023

10/10 Excellent

kevin g.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Beautiful condo. Well stocked kitchen supplies. Thoroughly enjoyed our stay. Sugar Top in good shap

High rating.
Stayed 2 nights in Sep 2022

10/10 Excellent

Joel F.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Sugartop

It was very nice.
Stayed 3 nights in Oct 2023

10/10 Excellent

Ivy H.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Stunning Condo!

We had 2 couples traveling to visit the Octoberfest that’s held at the Sugar Mountain ski resort. The condo itself was way higher than my expectations. It’s beautifully decorated, has everything you need, comfy beds and furnishings, and so much more. The views were stunning! Vicki was so helpful and easy to work with. She was super nice and made us feel very welcome. We will definitely be going back to Cloud 9! You can’t go wrong with this one!!
Stayed 2 nights in Oct 2022

10/10 Excellent

Veronica P.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Cloud 9

Wonderful experience. I felt very pampered surrounded in luxury. My teenage boys loved the space. There was blizzard like weather and we were content staying indoors in “cloud 9” I hope this condo is available next year! Homeowner responded quickly and was very helpful. Thank you, Ginger
Stayed 4 nights in Jan 2023

10/10 Excellent

Cheryl W.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Doing fine on Cloud Nine

We booked Cloud Nine as a short birthday get away. There were four of us, all in our late 60s early 70s. We were all impressed with the decor and detailed woodwork. The beds were comfy, the kitchen well stocked and the view was breathtaking. It was perfect. Vicky communicated with us and was so gracious . I highly recommend this condo. We hope to make it an annual trip. Thank you Vicky for everything.
Stayed 3 nights in Oct 2022

10/10 Excellent

brian w.

Liked: Cleanliness, communication, location, listing accuracy

Great vacation condo

Great stay! Condo was perfect for our family of 3. Only thing I would reccommend is a little more detailed description of check in process. We had to wait for approx 45 min in the parking lot to drop off our luggage and check in, as only 5 cars are allowed at the registration area at a time. No big deal, we just hadn't planned for that kind of a wait. Once we made it in though, we were blown away. 5 stars and would reccommed to anyone - maybe just plan your check in time a little better than we did.
Stayed 2 nights in Feb 2023

10/10 Excellent

Jessica H.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Wonderful in every way!

Everything from the stunning decor, well stocked utensils, pans, dishes, and of course the incredible view was amazing. Even the linens on the bed smelled so fresh and clean it felt just like home only a little better. Our host was so prompt with all communication and so very helpful with any questions we had. Also, we highly recommend Mountain Grounds coffee and tea co in Boone. The foggy ridge drink was so perfect for a cold windy November day. Oh fyi …be prepared to see solid white out your windows when it’s foggy, which in its own way is very exciting to feel like you are literally up in the clouds. It was a truly a wonderful trip and we are already planning on returning!
Stayed 2 nights in Nov 2022

10/10 Excellent

Alicia K.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Wonderful Condo

My husband and I really enjoyed our stay at this iconic location. The condo was super comfortable and the view was amazing. Both nights we stayed we had a beautiful sunset from the balcony. My only issue with our stay was that there was no communication until we booked about the parking situation. People renting were not allowed to park in the upper lots and had to take a shuttle down to the lower lots to get their car. If you are a person with mobility issues this would have been difficult. The shuttle was timely but it was also not a super busy weekend. We had a fantastic stay and it was worth it for us to deal with the hassle but I probably would not stay at Sugar Top Resort again with the current parking situation, which is no fault of the owner of the condo owner. The condo truly was wonderful.
Stayed 2 nights in Sep 2022

4/10 Poor

Lauren V.

Liked: Cleanliness, communication
Disliked: Location

Nice But…

The condo is elegant and exactly as pictured. The building itself is old and in need of renovation. While the views are gorgeous, the building itself is isolated on top of the mountain so there isn’t a lot to do unless you drive down the mountain. Also the building feels more like a retirement community, and the unit like a museum, which means families with small kids may not feel welcome. The parking is not ideal as you park in a lot below the property and shuttle to and from the entrance. There is also work being done on the property, which meant balcony furniture had been removed. The biggest issue we had is when we arrived there was no electricity in the building or on the mountain. There was one light working by generator in the living room. We were told by the building and the owner that the generator would be shut down by 8PM so the power company could restore the power. I don’t blame the owner for the power outage, but when we let her know the situation, she became fairly rigid. In looking for other accommodations that were not a “hotel,” we found that most of the cabin and condos require minimum stays. We found another property, down the mountain, with power and informed both VRBO and the owner we would not be returning to her unit and requested a refund. No refund has been given and both the owner and VRBO have been uncommunicative. Buyer beware of the condos at Sugar Top and this host. Not ideal.
Stayed 5 nights in Aug 2023

10/10 Excellent

Angie D., Kingsport

Liked: Cleanliness, check-in, communication, location, listing accuracy

Awesome Views

The condo is very beautifully decorated. The kitchen is very well equipped for cooking. The views from the balcony are breathtaking.
Stayed 2 nights in Jul 2022

About the host

Hosted by Vicki L. James

Host profile image
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