4/10 Poor
Carrie
26 July 2022
Disliked: Cleanliness, amenities, property conditions & facilities, communication
The central air unit is not capable of cooling the home below 83 degrees during the day and 78 at night. Made several requests for service and only got empty promises. No one fixed the A/C. We were there for 9 days. Walking through the house requires shoes. The floors are that dirty. We spent our first few hours sweeping and mopping floors, (had a used bandaid stuck to the living room rug), vacuuming the crumbs out of the couch, cleaning the kitchen and appliances (even had to remove someone else's used k-cup from the coffee maker). Had to wash all the linens and dishes. The dishes still had dried food from the previous guest. Overall the house is in need of serious maintenance. If your idea of a good vacation includes cleaning and maintenance, this is the place for you. Otherwise, keep looking. The only reason we didn't leave was that everything else in the Ft. Hood area was already booked up.
Carrie
Stayed 9 nights in Jul 2022
