The house was beautiful and very clean. We ran into an issue with the refrigerator not working appropriately and this was also mentioned in a previous response in April, but must have not been addressed. This lead to us needing to eat out more often and not having cold drinks or able to keep leftovers or food on hand. On day 6 we were offered a mini fridge. This would have been a great option on day 1. They did give a small refund for our troubles. Other than the fridge issue, the pool, house, and neighborhood were amazing and provided our group of 8 with all the needs. Kevin did get back to us but we had to reach out first for any updates. He dod accommodate an early check-in that was nice! Even though we ran into some bumps, it will not deter me from using VRBO for future trips.