Mana Kai Beachfront - Amazing Top Floor Above the Palms View. New bathrooms &A/C

Thanks for taking the time to help us do a better job at making the experience as nice as can be. We added two really nice Tommy Bahama beach chairs, and completely overhauled our kitchen utensils, glasses, serving dishes, and added a great knife set. We also added a brand new high end mattress for the main bedroom. We have a grab bag closet, that is always full of beach goodies. The folks who stay add to it, and sometimes things disappear. We never quite know what is available. I made sure that a cooler was added to the mix. Again, we really appreciate you taking the time to add your thoughts.

I am sorry you had some problems with our unit. This is the first non 5 star review we have received since our total remodeling of both bathrooms and installation of a custom high end sliding bamboo wall. We rent at over 90% occupancy, and a lot of our renters are repeat.

I'll address your complaints down the response, but I need to add a few things about why our unit is unique and fairly priced. I do not think there is another top floor unit, as reasonably priced as ours. If so I would love to know. When you rent ours - you know exactly where you will be located. The much more expensive units from the Mana Kai rental pool do not offer that assurance. Staying right above the restaurant can be an unpleasant surprise. Our view is is second to none, and the ambient visitor noise and footsteps above are non-existent.

We are one of the few units that do not have to follow the same exacting remolding plans the rest of the units at the Mana Kai must abide by. This is a unit owned by a family of artists and musicians, and we have remodeled in a way that suits our taste. We call it relaxing and comfortable. We a use smaller fridge and stove to give more counter space, and to add room for a make up room connected to the main bathroom.

The floor tiles are our choice over the large slabs that all the remodeled units must use. The painting is something our cleaning crew leader (the same person we have used for over a decade) will look into. We added the custom bamboo sliding wall to take care of chips that happened to the old painted one. Since we repainted everything during the remodel, and we have not had any complaints, I am glad you brought that up. We always attempt to resolve all problems immediately. With our unit use being over 90%, we add new linens more than a half dozen times a year. This is the first mattress complaint we have had, and we will also look into this right away.

Like any rental spot, were are not the right fit for everyone. What we provide is great experience for those who want an unforgettable lanai view, and less humid breezes our non restricted high location provides. It is what we choose to provide, but will also problem solve anything that arises as soon as possible.

There are $1000 rooms at the 5 star (not on the beach) Japanese hotels that provide gilded fixtures and candy on the pillow. The view, however, can be seen a million places around the world. Ours is unique, and will stay with you long after you have returned home. Greg