We travel often, staying in VRBO locations. This home is only barely adequate. It lacks everything expected in a place for an overnight stay. What was missing? coffee pods for Keurig, bath soap, dish soap, welcome basket of delicious things, safety and emergency instructions, chairs in the living room, lamps to read by, a clean well kept smell, general information about what is nearby, direct contact with host. We finally got a message from her to resolve an issue with door code on our second day of stay. The platform response sent me six codes to access message format; but failed six times. I called support. The technical issue was resolved; but only if they left message. I could not leave a message. I apologize for this terrible review; however, the sense of 'welcome and safety' was so obviously absent here, I could not fail to warn others